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TONei
Beginner
5,356 Views

Linux for NUC8i5BEK

I was excited to find out the eagerly awaited NUC8i5BEK is now available. But what stopped me dead in my tracks is to learn that Ubuntu and other Linux OSs aren't supported.

Is it a driver issue that can be solved (eventually)? Does anyone have any insight as to what the problem is and if it will eventually be resolved?

Message was edited by: Al Hill Language use.

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7 Replies
idata
Community Manager
1,050 Views

Hello tgoneil,

 

Thank you for posting in our Intel ® Community.

 

While Intel ®has not tested and validated Intel® NUC on your Linux version; we know that other customers have successfully installed it.

 

Intel ® suggests you check your Linux distro's website and forums for peer assistance with your installation issue.

 

In the meantime, feel free to check our list of https://www.intel.com/content/www/us/en/support/articles/000005628/mini-pcs.html Supported Operating Systems for Intel® NUC Products.

 

 

I hope to this helps, please let me know if there is any other question or concern.

 

 

Regards,

 

Diego Sanchez Campos.

 

Intel (R) Customer Support Technician

 

Under Contract to Intel (R) Corporation

 

TONei
Beginner
1,050 Views

Thank you for your reply, Diego.

Your link: https://www.intel.com/content/www/us/en/support/articles/000005628/mini-pcs.html Supported Operating Systems for Intel® NUC Products takes me to Intel community news for some reason. When I go to this link https://www.intel.com/content/www/us/en/support/articles/000005628/mini-pcs.html Supported Operating Systems for Intel® NUC Products it only shows "Windows 10 Pro 64-bit" for Nuc8i5BEK.

 

Also, I checked with SimplyNuc. They said the reason they are not offering Ubuntu installation for the Nuc8i5BEK is some kind of driver conflict. They do offer Ubuntu OS with the previous Nuc version, Nuc7i5BNK, however, but I would rather get Intel's latest model.

Still stuck ...

Thanks.

Greg

idata
Community Manager
1,050 Views

Hello tgoneil,

 

Thank you for your response.

 

In this case, yes, the only supported OS for the Intel® NUC Kit NUC8i5BEK is Windows* 10 Pro 64-bit.

 

The only certified NUCs by the Linux* community will be found https://www.intel.com/content/www/us/en/support/articles/000005499/mini-pcs.html here.

 

Another recommendation is to create a new ticket in our https://01.org/ Linux* Communities for further support.

 

I hope it helps.

 

Regards,

 

Diego Sanchez Campos.

 

Intel (R) Customer Support Technician

 

Under Contract to Intel (R) Corporation

 

AArts
Beginner
1,050 Views

I'm using Ubuntu 18.04 on NUC8i7BEH with no problem. I assume it should work fine for NUC8i5BEK too.

NUC8i5BEK

TONei
Beginner
1,050 Views

Hi cioma,

How is the audio output from the headphone jack on your Ubuntu installed NUC8i7BEH?

I got the response (below) from SimplyNuc when asking about the issues (no audio output on headphone output) they are having with providing Ubuntu as an OS choice for the NUC8i5BEK. I had found this suggestion at Ubuntu forums about a solution to installing Ubuntu 18 on Hades Canyon machines and asked if it would be helpful for the Bean Canyon models and relayed the suggestion to SimplyNuc:

How to install Bionic on Hades Canyon (nuc8i7hvk/nuc8i7hnb) with Vega M GPU support - using ppa

 

https://ubuntuforums.org/showthread.php?t=2400400 https://ubuntuforums.org/showthread.php?t=2400400

Here is the response I got from SimplyNuc:

Hi Greg,

Thanks for letting us know. The issues on the Bean Canyon are actually different; the biggest issue I'm aware of is no audio output via the headphones jack. We haven't had a chance to look and see if this is fixed in newer kernel versions or not.

We are aware that the latest kernel versions have support for the GPU in the Hades Canyons; however, since these kernel versions are still relatively new, and because they're not included with a default installation of Ubuntu (or any distro really), we have chosen not to offer the Hades Canyons with Linux for now. Most likely we will not offer it with Linux until it works on a brand-new installation, though they are of course available for purchase as a "No OS" for the brave of heart who are willing to do their own installation and troubleshooting.

AArts
Beginner
1,050 Views

Unfortunately I don't use built-in Realtek audio so I can't tell if it works under Ubuntu.

But Thunderbolt 3, NVMe in PCIe M.2, booting from an external SSD drive through SATA to USB 3.1 Gen2 adapter all work fine.

TONei
Beginner
1,050 Views

Thanks for the feedback, cioma

Much appreciated.

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