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JE3
Beginner
2,899 Views

NUC6i7KYK - (A7) Me FW - Downgrade - Request MeSpiLock Failed

I updated the BIOS from 0037 to 0059 and now (A7) Me FW - Downgrade - Request MeSpiLock Failed appears at startup.

Also, now sometimes I cannot power on the NUC, I have to reconnect the AC power.

 

I tried to no avail:

-Disabling Secure Boot

-Disabling Legacy Boot

-Clean install of Win10 RS5

-Install the latest Intel ME drivers

-Resetting the BIOS to defaults.

 

I assume an ME Firmware update would resolve it but I cannot see an ME firmware listed in the drivers list https://downloadcenter.intel.com/product/89187/Intel-NUC-Kit-NUC6i7KYK

0 Kudos
5 Replies
LeonWaksman
Super User
756 Views

Hello JE3,

Please update your bios using bios recovery method with secure jumper removed:

Bios Recovery with Security Jumper removed: https://www.intel.com/content/www/us/en/support/articles/000005532/mini-pcs.html

1.Prepare USB stick fully formatted to FAT32 with Bios file KY0059.bio https://downloadcenter.intel.com/download/28360/BIOS-Update-KYSKLi70-86A-?product=89187 . Format your USB with Quick Format option unchecked. Do not format your USB in MAC (OS) or Linux machine. Use Windows.

2. Disconnect the power adapter and remove the bottom cover from your NUC.

3. Remove the yellow security jumper (see Product Technical Spec, para. 2.2.4.1, page 39 ) and close the bottom cover. https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/NUC6i7KYK_TechProdSpec.pdf

4. Insert the USB with the KY0059.bio file.

5. Reconnect the power adapter and power ON the NUC. Wait 30 sec - 2min. The Recovery process will start automatically and will end after 2 -5 minutes.

6. When bios recovery completed, switch the power OFF, remove the power adapter and replace the Security Jumper (pins 1-2)

7. Power your NUC ON.

 

Hope this will help

Leon

JE3
Beginner
756 Views

I had updated the BIOS via the F7 technique but i'll try a crisis reflash and see how that goes.

Thanks LWAKSMAN

Diego_S_Intel
Employee
756 Views

Hello JE3, We just wanted to double check if you still need further assistance. Please don’t hesitate on contacting us back. I hope to hear from you soon. Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
Diego_S_Intel
Employee
756 Views

Hello JE3, We just wanted to double check if you still need help. I hope to hear from you soon. Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
Diego_S_Intel
Employee
756 Views

Hello JE3, We just wanted to double check if you still need help. We are closing your case as have not heard anything back from you. Regards, Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
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