Need BIOS Update [TNTGLV57] version 0067

[nucddj]

I have the problem that I'm not able to change any BIOS settings. Exactly the problem as described in the following topic:

Brand New NUC11TNHv7 BIOS 0069 Freezes After Optimal Defaults, Save and Exit 

My problem is, that I cannot download BIOS version 67, only version 69. Where can I download the BIOS version 67, that very likely will solve my problem?

BIOS Update [TNTGLV57]  

[n_scott_pearson · Accepted solution]

I am attaching ZIP file providing BIOS 67. But, before you do anything with BIOS 67, I want you to try doing a reinstall of BIOS 69. I want you to do it using the Recovery version of the BIOS CAP file (i.e., download and use CAP file in TNTGLV57.0069.RECOVERY.zip) and via the BIOS Recovery process (documented here: Intel NUC BIOS Update and Recovery Instructions for Aptio V BIOS Core). Once this completes, do it again (yes, you are doing the recovery operation twice; this is to ensure that the ME and EC firmware are both properly updated).

Hope this helps; let us know,

...S

[nucddj]

Thank you for solving my problem. Summary V67 works, V69 has a problem on my system. I performed the following steps:

1. Install v69 recovery software (power button; F4)
2. Install v69 recovery software (power button; F4)
3. Test -> NOK (Freeze). Two times.
4. Install V67 standard software (F7).
5. Test -> OK. Three times.
6. Install V69 standard software (F7).
7. Test -> NOK (Freeze). Two times.
8. Install V67 standard software (F7).
9. Test -> OK. Four times.

I stay on V67 for now, because I need a special setting (Disable Secure boot for Proxmox).

By the way. The system doesn't seem to freeze completely. I'm able to control it (power off/on) through the AMT interfaces.

Thanks again.

Daan

[n_scott_pearson]

Thanks for going through the full process. I will report this issue to the dev team.

...S

[nucddj]

If needed, I can also do some more testing.

[MRoss5200]

What OS are you using?  If using Windows, are there any yellow bangs in the Device Manager? Are you on the latest drivers from downloadcenter.intel.com? Does Event Viewer show any failures that might give clue as to what is crashing?

You mentioned AMT. Are you running this NUC remotely? 

[nucddj]

"What OS are you using?"

=> I booted Parted Magic, to see if everything was working, so not Windows.

"that might give clue as to what is crashing?"

=> Nothing crashes, as far as I know, at least not on OS level.

"Are you running this NUC remotely? "

=> Yes and no (both)

[MRoss5200]

I have been running a TNv5 with a fresh install of Win11 Pro 22H2 with all the latest drivers installed and Secure Boot disabled. I have not been able to get it to hang or crash at all for a couple of hours. I tried this with BIOS 0067 and 0069 (F7 flashed to 0069 after an hour with the older BIOS installed). One thing I did notice is the Retimer firmware flashing takes much longer than it has in the past. It usually only takes about 10 to 15 seconds to finish. This one takes a few minutes to finish. Not sure if that is getting interrupted or not when you are flashing to 0069.

One thing you need to check it if you installed the Modern Standby LAN issue registry patch that needs to be done. Without this, the system can hang.

Patch for a Modern Standby LAN Issue on Intel® NUC 11th & 12th Generation Products

[nucddj]

The problem happens with an empty disk, so no Windows, no drivers and no registry settings. I have never seen the system hang while running an OS (Live CD). The problem does not seem to be related to secure boot. Every BIOS change, causes the problem. To me it looks like a problem in the BIOS code. Not in the hardware or in the Operating System.