Intel® NUCs
Support for Intel® NUC products
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
11990 Discussions

New NUC NU6CAYH. No Intel splash screen.

CKafo
Beginner
1,072 Views

Changed cables, monitors. It is configured with SSD/Windows and 2 4GB memory which came out of a running NU6CAYH. I also inserted a flash drive with Windows. Thank you

0 Kudos
4 Replies
LeonWaksman
Super User
219 Views

1. What is the P/N of the SODIMM you have installed?

2. Is the LED blinking if you try to power ON your NUC without RAM memory installed?

3. Try to power ON your NUC only with one memory module at time.

Leon

ffake
Beginner
219 Views

Hi I am having the same problem.

 

My ram is M471B5173QH0-YK0.

The LED blinked when there's no ram installed, also I can hear beeps from the headphone.

I've tried booting with only one ram, but nothing changed.

 

What could be causing the problem?

CKafo
Beginner
219 Views

Thank you for the tip.

  1. ripjaws F3-1866C-4GRSL (it worked in an identical NUC last week)
  2. Yes, blinks then goes off
  3. Tried with no memory and one module in the top. Same result

 

LeonWaksman
Super User
219 Views

Try to recover bios with the security jumper removed. Download the latest bios file AY0059.BIO ​https://downloadcenter.intel.com/download/28478/BIOS-Update-AYAPLCEL-86A-?product=95062

Save this file on USB stick fully formatted to FAT32 in Windows. Remove the yellow security jumper and power ON your NUC with the USB inserted. The recovery should start automatically ​and end within few minutes.

Leon

Reply