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LLars8
Beginner
176 Views

Can't log back in windows after installing Optane Software (and no internet)

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New Motherboard (Asus Prime Z390-A) with i7-9700k. I installed my Intel Optane and installed the software. After restart, cant log in windows (password incorrect) and no internet.

M.2 Samsung SSD

Evo 870 Samsung SSD

WD Blue HDD (optane acceleration wanted)

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1 Solution
LeonWaksman
Super User
98 Views

You mean that this happened after trying to enable Optane Acceleration?

You may return to the last working configuration from Advanced Option Menu. This menu you can reach after booting from Window Installation Media USB:

 

1.    Boot from your Windows 10 installation USB.

2.    Select your language preferences and click/tap on Next.

3.    Click/tap on Repair your computer at the bottom.

4.    Click/tap on Troubleshoot.

5.    Click/tap on Advanced options.

6.    Click/tap on System Restore (use a restore point recorded on your PC to restore Windows).

7.    If prompted, click/tap on an administrator and follow the instruction on screen. Select the restore point form the list.

8.    After few Nexts, click Finish confirmed by Yes - the restore will start.

9.    Your PC will now restart and perform a System Restore. 

10. When the System Restore has completed successfully, click/tap on Restart.

 

Hope this helps

Leon

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6 Replies
LeonWaksman
Super User
99 Views

You mean that this happened after trying to enable Optane Acceleration?

You may return to the last working configuration from Advanced Option Menu. This menu you can reach after booting from Window Installation Media USB:

 

1.    Boot from your Windows 10 installation USB.

2.    Select your language preferences and click/tap on Next.

3.    Click/tap on Repair your computer at the bottom.

4.    Click/tap on Troubleshoot.

5.    Click/tap on Advanced options.

6.    Click/tap on System Restore (use a restore point recorded on your PC to restore Windows).

7.    If prompted, click/tap on an administrator and follow the instruction on screen. Select the restore point form the list.

8.    After few Nexts, click Finish confirmed by Yes - the restore will start.

9.    Your PC will now restart and perform a System Restore. 

10. When the System Restore has completed successfully, click/tap on Restart.

 

Hope this helps

Leon

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LLars8
Beginner
98 Views

I managed to restore Windows and log in

So how do i install the intel optane now?

LLars8
Beginner
98 Views

Nevermind, I succeded. Thank you

LeonWaksman
Super User
98 Views

Is your Optane acceleration enabled now? I'm glad.

 

Leon

 

LLars8
Beginner
98 Views
It is enabled yes Thank you On 16 May 2020, 12:20 +0200, Intel Forums <supportreplies@intel.com>, wrote:
LeonWaksman
Super User
98 Views

I want to call your attention to leave 5 MB at least of unallocated space in the end of WD HDD. Intel Optane memory needs the space to store configuration information to successfully pair the drive with the memory module. See also Intel Optane Memory Installation Guide, page 7. If you didn't prepared such space, you may do this now by shrinking the allocated partition in Disk management.

 

Leon

 

 

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