Provide more information about your system for assistance.
System or Motherboard model number and manufacturer?
Processor model number?
In the meantime, read these:
https://www.intel.com/content/www/us/en/support/articles/000023994/memory-and-storage/intel-optane-m... Before You Buy Intel® Optane™ Memory
https://www.intel.com/content/www/us/en/support/articles/000024018/memory-and-storage/intel-optane-m... Frequently Asked Questions for Intel® Optane™ Memory
Motherboard: Gigabyte Aorus z270x Gaming k5
Processor: i7 7700k
tenho certeza que o problema seja na configuração da BIOS.
Montei o Pc do zero e na primeira vez que instalei o modulo de memória optane ele aceitou, o problema aconteceu quando formatei e reinstalei o Windows 10!
Sorry but I'm translating via google translator, I'm sure it's a problem in configuring the BIOS.
I mounted the Pc from scratch and the first time I installed the optane memory module it accepted, the problem happened when I formatted and reinstalled Windows 10!
We understand you can't enable Intel® Optane™ Memory Technology back since you receive a BIOS compatibility error.
We would like you to please share with us the logs from your computer, you may find them in this location: C:\Users\Yourusername\Intel\Logs.
It is important to know if you disabled the Intel® Optane™ Memory Module before reinstalling the operating system, this because the module will be linked to the previous installation.
Please let us know this so we can further assist you.