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1363 Discussions

Error Enabling Optane (0xA007000E)

BKhan3
Beginner
‎07-29-2018 11:23 PM
2,101 Views

Whenever I try to enable Optane, It gives me an error " The Intel Optane memory application ran into a problem. Error Code 0xA007000E"

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idata
Employee
‎07-30-2018 09:33 AM
899 Views

Hello bharatkhanna29,

 

 

Thanks for posting your question in the Intel Optane community.

 

 

Can you please send me a screenshot of the error message?

 

 

What is your system configuration?

 

 

Has your Optane Memory worked before in this system? Is this an initial Optane Installation?

 

 

Are you using the Optane memory Application or RST in your system? This error seems to be related to the use of both applications on the same system.

 

 

Can you please share with me the steps you followed to enable the Optane? This is in order for me to try to reproduce your issue on my end.

 

 

I will be waiting for your update to investigate your issue.

 

 

Best Regards,

 

Juan N.
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idata
Employee
‎08-06-2018 01:33 PM
899 Views
In response to idata

Hello bharatkhanna29,

 

 

I would like to know if you still have this issue? Do you still need further assistance?

 

 

If further assistance is needed please let me know.

 

 

Best Regards,

 

Juan N.
In response to idata
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seri25
Beginner
‎08-19-2019 11:58 PM
899 Views

i have had the same problem what did you do to solve this ??? id really like to know

 

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