Intel® Optane™ Memory
Support for Issues Related to Intel® Optane™ Memory
Announcements
Want to learn how Intel® Optane™ Memory can help your business? Talk to our Expert!

Looking for our RealSense Community? Click HERE

The Intel® SSD Toolbox and Intel® Data Center Tool are now End-Of-Life, see for more information and replacements tools here
1344 Discussions

Error Enabling Optane (0xA007000E)

BKhan3
Beginner
‎07-29-2018 11:23 PM
1,824 Views

Whenever I try to enable Optane, It gives me an error " The Intel Optane memory application ran into a problem. Error Code 0xA007000E"

0 Kudos

Link Copied

3 Replies
idata
Employee
‎07-30-2018 09:33 AM
622 Views

Hello bharatkhanna29,

 

 

Thanks for posting your question in the Intel Optane community.

 

 

Can you please send me a screenshot of the error message?

 

 

What is your system configuration?

 

 

Has your Optane Memory worked before in this system? Is this an initial Optane Installation?

 

 

Are you using the Optane memory Application or RST in your system? This error seems to be related to the use of both applications on the same system.

 

 

Can you please share with me the steps you followed to enable the Optane? This is in order for me to try to reproduce your issue on my end.

 

 

I will be waiting for your update to investigate your issue.

 

 

Best Regards,

 

Juan N.
0 Kudos
Copy link
idata
Employee
‎08-06-2018 01:33 PM
622 Views
In response to idata

Hello bharatkhanna29,

 

 

I would like to know if you still have this issue? Do you still need further assistance?

 

 

If further assistance is needed please let me know.

 

 

Best Regards,

 

Juan N.
In response to idata
0 Kudos
Copy link
seri25
Beginner
‎08-19-2019 11:58 PM
622 Views

i have had the same problem what did you do to solve this ??? id really like to know

 

0 Kudos
Copy link
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.