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JJacq6
Beginner
625 Views

Everytime I open Windows explorer or right click a file, this error always shows "Intel Optane(tm) Memory Pinning. Unable to load DLL 'iaStorAfsServiceApi.dll'. The specified module could not be found (Exception from HRESULT:0x8007007l Windows Explorer)"

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My system:

System.jpg

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1 Solution
LeonWaksman
Super User
229 Views
  1. This is caused by Windows 10 1903 update.
  2. To fix this click on Windows key + x.
  3. Click on Apps and Features.
  4. Select "Intel Optane Memory and Storage Management" (on the right pane).
  5. Click on Advanced Options , then click Repair and then Reset.
  6. Restart your computer.

 

 

Leon

 

 

 

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3 Replies
LeonWaksman
Super User
230 Views
  1. This is caused by Windows 10 1903 update.
  2. To fix this click on Windows key + x.
  3. Click on Apps and Features.
  4. Select "Intel Optane Memory and Storage Management" (on the right pane).
  5. Click on Advanced Options , then click Repair and then Reset.
  6. Restart your computer.

 

 

Leon

 

 

 

View solution in original post

Thomas123
Beginner
229 Views

I have the same problem since updating to 1903 and there is no "advanced options" button in my interface - what am I missing?

LeonWaksman
Super User
229 Views

Please just uninstall the Optane Pinning Explorer Extensions. https://www.intel.com/content/www/us/en/support/articles/000030517/memory-and-storage.html

 

Leon

 

 

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