Super User Retired Employee
02-24-2019 12:36 AM
In order to get the full effects of Intel Optane Memory, your system must meet the following requirements:
- Must have Intel Optane Memory module for Desktops or Intel Optane Memory M10 for Mobile and Desktops.
- Must have available M.2 PCIe/NVMe socket to install the Intel Optane Memory.
- Must be running Windows 10 64-bit.
- Must have a 7th/8th Gen Intel Core processor.
- Must have a “Intel Optane memory ready” designation on system/motherboard.
It would appear that your system cannot meet all of these requirements.
03-01-2019 08:46 PM
Hello EGALI2, Thank you for having contacted Intel® Memory & Storage Support. This is just a friendly reminder that your case remains open. Should you need our technical assistance please do not hesitate to contact us back. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
03-04-2019 10:13 PM
Hello EGALI2, Thank you for having contacted Intel® Technical Support. I was reviewing your community post and we would like to know if you need further assistance or if we can close this case. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation