I have just built a new workstation grade computer for CAD use. I am unable to get the 16GB Optane module to be recognized within the Intel RST interface. I also tried setting up with the Optane Memory installer where I received a "No compatible drives error".
All of the drives I have installed are SATA, I have gone through all the prerequisites for the BIOS settings and checked them multiple times. I have tried the suggestion on this forum to do a low-level format. I have also tried switching the slots that the Optane memory and the SSD are installed in.
My system is setup as follows:
Intel Core i7 8700K
ASUS PRIME Z390-A Motherboard
Corsair 32GB (16x2) @2666 MHz Memory
Samsung 970 PRO 512GB NVMe M.2 installed in slot M.2_2
Western Digital 2TB HDD X4 (RAID10)
PNY Quadro P4000 Graphics Adaptor
Intel Optane Memory 16GB installed in slot M.2_1
Windows 10 Professional
Any help at this point is appreciated.
Thanks for the information. I don't recall reading anywhere that RAID wasn't supported. Unless I missed it maybe an update to the prerequisite documentation would be in order. It would have saved me a lot of time.
Do you know if there will be support for RAID in the future?
There are no plans to support RAID volumes with the Intel® Optane™ Memory.
I recommend you to check the following article where there are some important details around the module, including a note about the RAID support: https://www.intel.com/content/www/us/en/support/articles/000024018/memory-and-storage/intel-optane-m...
I hope this information clarifies your concern. If there is anything else I can help you with, feel free to ask.
Have a nice day.
Intel Customer Support Technician
Under Contract to Intel Corporation