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1344 Discussions

I can not active Intel optane memory, Why?

SMahm3
Beginner
770 Views

I have bought a 'Lenovo Ideapad 330S-15IKB' Laptop. When I install optan memory driver but did not run. So need help.

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1 Solution
AlHill
Super User
305 Views

Do you know for certain that the laptop supports optane?

Have you checked the bios and set the correct sata mode?

 

What processor do you have? Provide the model number.

What operating system, AND VERSION do you have?

 

Doc

 

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2 Replies
AlHill
Super User
306 Views

Do you know for certain that the laptop supports optane?

Have you checked the bios and set the correct sata mode?

 

What processor do you have? Provide the model number.

What operating system, AND VERSION do you have?

 

Doc

 

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Esteban_C_Intel1
Employee
305 Views
Hello SMahm3, Please contact us if you have any additional questions. Esteban C Intel Customer Support Technician Under Contract to Intel Corporation
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