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vgaut1
Beginner
481 Views

windows ne se lance pas lorsque j'applique RST en SATA mode selection pour utiliser mon optane

Ma config

Ordinateur

Gigabyte Technology Co., Ltd. Z370 AORUS Gaming 5

Système d'exploitation

Microsoft Windows 10 Professionnel (64 bits)

Processeur

Intel® Core™ i5-8600K CPU @ 3.60GHz

Chipset

Intel® 200 Series Chipset Family

Graphiques

NVIDIA GeForce GTX 980

Son

NVIDIA High Definition Audio

 

NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

Realtek High Definition Audio

Réseau et E/S

Intel® Dual Band Wireless-AC 3165

 

Intel® Ethernet Connection (2) I219-V

Intel® Wireless Bluetooth®

Mémoire vive

16 GB

Stockage

Samsung SSD 860 EVO 1TB

 

Samsung SSD 840 EVO 250GB

ST3500630AS

ST2000DM001-1CH164

INTEL MEMPEK1W032GA

Interface utilisateur et pilote de la technologie de stockage rapide Intel® (Intel® RST) pour les plateformes Intel® 7e/8e génération

 

RST est installé (mais n'arrive pas a ecrire dans la partition de récupération windows) et Optane (logiciel) n'arrive pas à s'intaller du fait de la configuration BIOS

lorsque je met les parametres sata mode selection et CSM désactivé, au démarage le PC ne va pas plus loins que le BIOS

0 Kudos
3 Replies
JosafathB_Intel
Moderator
63 Views

Hello vgaut1, Thank you for contacting Intel® Memory & Storage Support. As we understand, you need assistance with your Intel® Optane™ Memory. If we infer correctly we will appreciate if you can provide us with the following information: • The SSU logs. 1- Go to https://downloadcenter.intel.com/download/25293/ and download the software. 2- When finished downloading it, open it. 3- Attach the file obtained to your reply. • A screenshot of the “Disk Management” of windows showing all your HDDs and partitions. • A screenshot of the error that the software is showing you. • We will like to know the software solution that you are using to manage your Optane memory and the version. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
JosafathB_Intel
Moderator
63 Views

Hello vgaut1, Thank you for having contacted Intel® Memory & Storage Support. This is just a friendly reminder that your case remains open. Should you need our technical assistance please do not hesitate to contact us back. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
JosafathB_Intel
Moderator
63 Views

Hello vgaut1, Thank you for having contacted Intel® Technical Support. I was reviewing your community post and we would like to know if you need further assistance or if we can close this case. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
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