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I have HP Laptop 15-da0032wm with Intel Optane Memory. Had to re-install Windows 10 using a recovery USB drive from HP, but lost my Optane Memory.

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Hello GWeir4, Thank you for reaching out to the Intel Communities. In this case, my recommendation would be to follow this article and let me know how it went afterwards: https://www.intel.com/content/www/us/en/support/articles/000024560/memory-and-storage/intel-optane-m... When the OS is reinstalled but the Intel(R) Optane Technology was not disabled before this could happen. Regards, Esteban C Intel Customer Support Technician Under Contract to Intel Corporation

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Ooops Hit Send before finishing message. The Intel RST UI says I have an Optane Memory-ready system, but module not detected.

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Hello GWeir4, Thank you for reaching out to the Intel Communities. In this case, my recommendation would be to follow this article and let me know how it went afterwards: https://www.intel.com/content/www/us/en/support/articles/000024560/memory-and-storage/intel-optane-m... When the OS is reinstalled but the Intel(R) Optane Technology was not disabled before this could happen. Regards, Esteban C Intel Customer Support Technician Under Contract to Intel Corporation

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Hello GWeir4, This is to verify if you were able to follow the recommendations from the link provided and how it went. Regards, Esteban C Intel Customer Support Technician Under Contract to Intel Corporation
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GWeir4, Feel free to contact us back if you have further questions Regards, Esteban C Intel Customer Support Technician Under Contract to Intel Corporation
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