Issues swapping Optane SSD for NVME

[Hazel123]

I recently bought a "nearly new" HP Pavilion 14-ce3514sa laptop (10 months old).  It has a 500gb ssd with optane.  Which all works perfectly fine but I needed to increase the storage to 1tb before transferring my files.

After much reading, I turned off optane in the control panel on the computer (and restarted), made a system image, then turned off the computer, took the back off, took out the battery, replaced the H10 module with a Samsung Evo 970 plus nvme ssd.  Re assembled everything.  Felt I had done everything by the book.

I then booted a Windows 10 media usb to achieve installing my system image, it found the image on my external hard drive, and all went well - image installed.

However the laptop then wouldn't boot.  First message was about cmos (no doubt affected by the battery being removed) - it said hit return which I did.

Next message was a blue screen with the error:  Your device ran into a problem and needs to restart.  We'll restart it for you.  Stop Code:  Inaccessible Boot Device.

It restarted and went to automatic repair or something - where it hung for ages and then went back to the blue screen error page.

Tried restarting a few times and the same.  So I tried booting from the Windows media usb again and the same thing - then from an external dvd drive and the same again.  So basically it wouldn't boot from anything at all.

Went into bios in case there was anything optane related in there I should have changed but there was really very little info in bios.

So I replaced the H10 drive and all working fine as before.

The Samsung nvme was brand new and is working fine.

Is this a firmware issue?  Will this laptop ONLY work with an H10 Optane SSD?

[Ujjwal2]

Hello hazel

I'm facing the same issue please help me regarding this. 

Nvme enclosure are not helping to restore my data. I am thinking of buy new normal ssd and just wanna know how to do a clean installation and how to recover data from my old ssd h10 512gb . Now I just really want to restore all my data and to start my laptop. Please help!