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Beginner
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Optane memory software install issue (partition cannot be resized)

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I'm attempting to install the software on Windows 10 64x system but it states

'The last partition on your system drive cannot be resized, which is required to enable Intel Optane memory.'

Im guessing there is a partition somewhere that i need to unlock or something but i honestly have no idea what i am doing or how to fix this.

Any help?

Attached intel log file and dxdiag.

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Beginner
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thanks for the reply, i am in Sydney by the way too, i haven't thought about disk 0 , how do i check that ? , windows boots normal, when i install the optane software it gives me this error " unsupported system drive" , i have noticed when i remove the 50mb unallocated space and only keep the system partition, the error, says that it can not resize or something, but when i create the unallocated space it just gives the unsupported system drive

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Beginner
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my disk is gtp , disk 0 is the optane memeory i think, does it stay like that or do i have to format it ?

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Beginner
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Wow what time is it down under?

So it looks like you really need this program https://order.easeus.com/505/purl-store?cart=106499&x-source=e_epmstore EaseUS | Data Recovery, Backup, Partition Manager & PC Utility Software they take PayPal.

honestly like I mentioned before if windows is already installed, this program is a must, it will let you combine the unallocated space* at the end of the drive and optane will do the rest

* launch EaseUS partition manager

Highlight C right click select resize/move partition

use the the up arrow until the before and after are at zero

Apply wait till completed restart

Now for disk 0 Not sure is resize will work you may have to highlight c again and use the merge option apply wait and reboot??

This I have not done but I would also assume that after the merge has been done you may have to resize again??

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Beginner
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Just thinking if disc 0 is optane then I recommend removing the chip before running EaseUS.

I found that the chip needs to be installed after setup optane exe is launched

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Beginner
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Disk 0 is definitely optane, i did all the resizing with an other software and removed recovery with it, i play with it nicely allocating, shrinking, resizing no problem , but my question is why your optane doesn't show up like mine, is it something in the bios? Did you set up raid?

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Beginner
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I'll try to remove the chip and see how it goes

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Beginner
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Time here is 7:06 am, had hard time with this new system

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Beginner
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Yeah that is where I had the issue.

Just remove the memory chip

reset your bios SATA back to the original setting

Disable csm

Disable port remapping

boot to windows

install optane program

reboot to windows let it load but do nothing but

reboot to bios after windows has completed loading

I do not know if your mother board auto switched to optane if not in the sata settings check if not change to rst or optane whichever it list

disable CSM

reinstall chip

reboot

run the optane program

Some more errors will show up exit program

reboot

enable m.2 mapping

Enable CSM

reboot to windows

run program again

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Beginner
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Thanks mate, I'll do that after i wake up and give you updates, really appreciate your help

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Beginner
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Lol

this was very trying for me too

FYI

I also learned about how to use the recovery USB after all this

tested it would not boot to recovery window

Had to change CSM to AUTO, only then would it boot to the recovery USB drive.

Once I know that switched CSM to disable

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Beginner
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Seeker2017 wrote:

Disk 0 is definitely optane, i did all the resizing with an other software and removed recovery with it, i play with it nicely allocating, shrinking, resizing no problem , but my question is why your optane doesn't show up like mine, is it something in the bios? Did you set up raid?

here is what mine looks like now disregard the passport its a external backup drive

!!Note that in the disk management screenshot, that there is no unallocated space showing, it only shows up in easeUS there should be no unallocated space showing up on your disk management screen.

thats why it should be absorbed into drive C completely let Optane do the allocation.

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Beginner
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That's problem and it's so confusing, if i absorb the 50mb, when i try to install optane it says it can't resize it for me, how can i create that unallocated space and it stays hidden? I'm using mini tool partition and easeus too

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Beginner
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removed the chip installed software still have the same problem, i still don't know why my chip still show up in disk manager !

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Beginner
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Seeker2017 wrote:

removed the chip installed software still have the same problem, i still don't know why my chip still show up in disk manager !

Just so I am clear in the above image the optane chip is no longer installed?

If so then it is most likely not the the optane chip.

All I can think of is to use the merge option by right clicking on C: and try to merge Disk 0 with it.

But before you do the merge can you post a screen shot of the merge window (full screen)

here is what mine looks like

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Beginner
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In the above screenshot the optane is disk 0 so it's installed

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Beginner
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Okay then since the optane been partitioned for some reason

Using EaseUS Highlight disk 0 (GPT) right mouse click delete all partitions.

screen shot before and after please

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Beginner
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Unfortunately I'm working night shift at the moment, will be home around 6am

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Beginner
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I'll ring my wife and see if i can do something by TeamViewer, but I'm sure she's illiterate when it comes to computers lol

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Beginner
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Okay I will be away from my computer when you get home which my time will be 4:00 PM CST I should be back to my computer about that time and will look at your screen shots and reply with some more solutions.

My my thinking is that the optane partitions should deleted

run EaseUS highlight disk 0 delete all partitions click apply (let EaseUS finish)

power down

remove chip from the motherboard.

boot to bios (SATA settings should not be be set to raid optane)

with optane chip still removed from the motherboard

run EaseUS again then it should show disk 1 to now be disk 0.

at that point I would think that disk 0 will need to be resized by highlighting C: and increase the unallocated space after to 5mb click apply

After EaseUS is done reboot again run EaseUS again check to see if there is 5 mb unallocated on C: after

Still with no optane chip installed

Run optane EXE again (there will still be some error notes) but hopefully it will not say unsupported system drive.

if that happens then power down install chip

power up boot to bios change SATA setting to the intel optane or rst which ever your bios shows.

exit save changes, boot to windows run optane exe again

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