I'm attempting to install the software on Windows 10 64x system but it states
'The last partition on your system drive cannot be resized, which is required to enable Intel Optane memory.'
Im guessing there is a partition somewhere that i need to unlock or something but i honestly have no idea what i am doing or how to fix this.
Attached intel log file and dxdiag.
Thanks mate I'll give it a try, my bios changes auto to rst, i don't know if it's possible to merge optane with my hdd, have you tried it before?
After removing the chip make sure the auto RST is set back to normal manually do so if needed.
I would not recommend merging the chip.
Optane exe will do that as needed
after everything is done and optane is running properly the drive properties should look like this
I had it installed in number 2 before, but today when i tried what you told me i put in number one next cpu, I've searched everywhere and couldn't find an explanation why it's showing up as storage
One more thing i still don't know how to create that unallocated space and it stays hidden and doesn't show up in disk manager
Yeah disc manager will not show that
but you will see it in EaseUS
here is my screenshot showing the move resize option
but do this after the optane partitions have been deleted and chip removed from MB
the only thing left is to try my previous recommendation
Okay I will be away from my computer when you get home which my time will be 4:00 PM CST I should be back to my computer about that time and will look at your screen shots and reply with some more solutions.
My my thinking is that the optane partitions should deleted
run EaseUS highlight disk 0 delete all partitions click apply (let EaseUS finish)
remove chip from the motherboard.
boot to bios (SATA settings should not be be set to raid optane)
with optane chip still removed from the motherboard
run EaseUS again then it should show disk 1 to now be disk 0.
at that point I would think that disk 0 will need to be resized by highlighting C: and increase the unallocated space after to 5mb click apply
After EaseUS is done reboot again run EaseUS again check to see if there is 5 mb unallocated on C: after
Still with no optane chip installed
Run optane EXE again (there will still be some error notes) but hopefully it will not say unsupported system drive.
if that happens then power down install chip
power up boot to bios change SATA setting to the intel optane or rst which ever your bios shows.
exit save changes, boot to windows run optane exe again
Just got home few minutes ago, I'll try what you mentioned then get back to you, thank you so much for trying to help, don't know why intel officials here are not trying to help!!!
Tried everything, i have even formatted the optane, it still shows the error and i can see it as storage device in my computer
Sorry wish I could figure this out, I am at a loss and have run out of ideas.
Hopefully an Intel tech can resolve your problem.
Best of luck
thanks mate you're a good man, you've tried your best, that's really nice, i am thinking about something now, i have a feeling that windows needs to be installed then plug in the chip, because i remember when i built my pc, my chip was plugged in while i have installed windows, so i am gonna try to install windows without chip plugged in and see , thanks again mate
Hello Seeker2017 and AUTOBOT,
It seems you guys did quite a bit of back and forth. Would've liked to help as well, but we don't post on weekends.
Your Optane™ memory will show up just like a second drive until it has been enabled for acceleration. Your operating system may place it as drive 0 or 1 depending on your motherboard and which SATA port your HDD is installed on. This is just for identification purposes and doesn't actually affect anything.
One thing that may be important in some cases is to remove any external drives, as they may cause the Optane™ software to become confused and think your boot drive isn't supported. You may then install it back after system acceleration has been enabled.
Seeker2017 Is the unsupported system drive still your main error?
We look forward to hearing back from you.
Please try enabling optane while your boot drive (and your optane memory) are the only drives in your system. Once it has been enabled, you may reconnect any other drives.
If this doesn't help, we may want to make sure that your boot drive is connected to a SATA port going through your chipset (not all do). I reviewed the manual for your motherboard and identified which port you should be using for your boot drive as recommended by ASRock*.
You should be able to change SATA ports without any issues, just unplug and switch. Please see the attached pictures for reference, and let us know if things work out after this.
Finally you found the cure!, thanks Carlos, after changing the sata port it, worked, thank you so much and thanks to you too autbot, one more thing now if i create few partitions in this optimized drive, will it effect optane and it's job?