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Beginner
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Optane useless, can only boost the Boot Drive performance.

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I bought a 32GB Optane module, thinking that I could boost the performance of my 2TB HDD where I store my games. My boot drive is a pcie M.2 drive, and after installing the Optane module I discovered that the memory only boosts the performance of the boot drive, and can't boost any other drive on the system.

Intel has hidden this information, not displayed any such information in the advertising or product information that I have seen. Who has a pc with one drive.... just one HDD drive? That is the only system that can gain any real performance boost from this useless product. I tried to contact Intel support for more information about how I could use this product, but I was sent in circles for an hour, every time I clicked on "SUPPORT" I was directed to sign-in again, then told to select what kind of support.... which eventually led me back to a "SUPPORT" link that lead to another sign-in request......... well done Intel, managed to avoid providing support for this customer.

DON"T BUT OPTANE MEMORY, IT IS USELESS!

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Community Manager
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Hello Alien51,

We understand you're frustrated since Optane™ Memory can only be used to accelerate SATA based boot drives.

For more information on this, we can recommend the following articles:

- https://www.intel.com/content/www/us/en/support/memory-and-storage/intel-optane-memory/000023994.htm... Before You Buy Intel® Optane™ Memory

 

- http://www.intel.com/content/www/us/en/support/memory-and-storage/intel-optane-memory/000024018.html Frequently Asked Questions for Intel® Optane™ Memory

 

- https://www.intel.com/content/www/us/en/support/memory-and-storage/intel-optane-memory/000023989.htm... User and Installation Guide for Intel® Optane™ Memory

As a workaround, we can recommend the following:

1. Install your OS on the larger, but slower, HDD.

2. Install your 32 GB Optane™ Memory Module and enable system acceleration.

 

3. Use your NVMe* drive as a fast secondary unit.

Thanks to the advanced caching algorithm and hardware advantages of Intel® Optane™ Memory, you should end up with two very fast drives.

We hope this helps.

Best regards,

 

Carlos A.

View solution in original post

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Highlighted
Community Manager
24 Views

Hello Alien51,

We understand you're frustrated since Optane™ Memory can only be used to accelerate SATA based boot drives.

For more information on this, we can recommend the following articles:

- https://www.intel.com/content/www/us/en/support/memory-and-storage/intel-optane-memory/000023994.htm... Before You Buy Intel® Optane™ Memory

 

- http://www.intel.com/content/www/us/en/support/memory-and-storage/intel-optane-memory/000024018.html Frequently Asked Questions for Intel® Optane™ Memory

 

- https://www.intel.com/content/www/us/en/support/memory-and-storage/intel-optane-memory/000023989.htm... User and Installation Guide for Intel® Optane™ Memory

As a workaround, we can recommend the following:

1. Install your OS on the larger, but slower, HDD.

2. Install your 32 GB Optane™ Memory Module and enable system acceleration.

 

3. Use your NVMe* drive as a fast secondary unit.

Thanks to the advanced caching algorithm and hardware advantages of Intel® Optane™ Memory, you should end up with two very fast drives.

We hope this helps.

Best regards,

 

Carlos A.

View solution in original post

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