Solved: Process "Intel Optane Memory Service" produces constant system load of 10%-20% - how come!? - Page 2

Thomas123 · ‎08-30-2019

Dear support community,

I recently noticed that the process "Intel Optane Memory Service" is constantly running at 10%-20% processor load on my system (Windows 10 1903; Core i7 8700). I have been observing this for several weeks now and it never stops running at these high loads. This strikes me as problematic. What is going on with this process and how can I stop this (apart from killing the process in the task manager, which is probably a bad idea).

Thanks a lot,

Thomas

Santiago_A_Intel · ‎09-23-2019

Hi Thomas123;

Thank you for your reply to Intel® Optane communities.

We have reviewed your comments and the article we have shared is pretty clear, we have reproduced the issue in our lab and the task can be created and scheduled.

We can also mention, you will be able to set Intel Optane Memory Service Properties in 4 different ways, as shown in the attached image. You can set the service properties startup type on:

· Automatic (Delayed Start)

· Automatic

· Manual and

· Disabled

Anything beyond this, is out of our support scope and we recommend to open a ticket with Microsoft*, for further support on Windows* issues.

Please let us know if there’s anything else we can help you with your Optane Memory.

Have a nice day

Santiago A.

Intel® Customer Support Technician

A Contingent Worker at Intel

View solution in original post

Santiago_A_Intel · ‎09-27-2019

Hi Thomas123;

Thank you for your reply to Intel® Optane Communities.

We understand the importance of your valuable time; we will get back to you on next week.

In case you want to have any updates, please do not hesitate to share them with us.

We will be looking forward to your reply.

Have a nice day.

Santiago A.

Intel® Customer Support Technician

A Contingent Worker at Intel

Santiago_A_Intel · ‎10-03-2019

Hello Thomas123;

Greetings from Intel® Optane Memory Communities.

As indicated, we are touching base with you, to follow up on this topic

In case you have any updates, please do not hesitate to share them with us.

We will be looking forward to your reply.

Have a nice day.

Santiago A.

Intel® Customer Support Technician

A Contingent Worker at Intel

Santiago_A_Intel · ‎10-09-2019

Hi Thomas123;

Since we have not received a response to our previous posts, this community thread is being closed

Please feel free to get back to us in the Intel® communities.

Have a nice day,

Santiago A.

Intel® Customer Support Technician

A Contingent Worker at Intel