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1327 Discussions

Since installing the Optane memory my PC suddenly shuts don. When I reboot it says THe Operating System did not shut down cleanly Reading Cache Meta data

SWilk7
Beginner
‎04-18-2019 06:00 PM
926 Views

Has anyone else experienced this and found a fix?

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LeonWaksman
Super User
‎04-18-2019 08:46 PM
518 Views

Could be that your computer shutted down as result of temporary power interruption or overheat condition. This can happen. Any way after reading the Cache Meta data (which is normal after such event), you computer restarted again? So, if your computer is working now, no any fix is needed.

 

Leon

 

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SWilk7
Beginner
‎04-18-2019 08:57 PM
518 Views
In response to LeonWaksman

I think there is something that needs fixed as it shuts down every time it sits idle for a time.

In response to LeonWaksman
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LeonWaksman
Super User
‎04-19-2019 08:43 AM
518 Views
  1. Please download Intel System Support Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
  2. Run the Intel SSU and the generated report saved in txt file, please attach to your post.

 

Leon

 

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