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1256 Discussions

Since installing the Optane memory my PC suddenly shuts don. When I reboot it says THe Operating System did not shut down cleanly Reading Cache Meta data

SWilk7
Beginner
600 Views

Has anyone else experienced this and found a fix?

0 Kudos
3 Replies
LeonWaksman
Super User
192 Views

Could be that your computer shutted down as result of temporary power interruption or overheat condition. This can happen. Any way after reading the Cache Meta data (which is normal after such event), you computer restarted again? So, if your computer is working now, no any fix is needed.

 

Leon

 

SWilk7
Beginner
192 Views

I think there is something that needs fixed as it shuts down every time it sits idle for a time.

LeonWaksman
Super User
192 Views
  1. Please download Intel System Support Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
  2. Run the Intel SSU and the generated report saved in txt file, please attach to your post.

 

Leon

 

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