The system is not ready for the memory of Intel Optane

[Octavius]

hello, i have all latest drivers of Intel Optane but in the app it says "Don't find a supported controller" What can i do? My PC: Lenovo IdeaPad 3 15IML05 RAM 12gb SSD: PC SN530 SDBPMPZ-512G-1101 Series Number: 001B_444A_491C_C10A (i don't know if can help)

[AlHill]

What is your bios sata mode set to?

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[Octavius]

My bios sata set is on RST

[AlHill]

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[Irwan_Intel]

Hello Octavius,

Thank you for your posting in Intel Optane Communities.

It would also helpful if you could share this information as well.

https://www.intel.com/content/www/us/en/support/articles/000091187/memory-and-storage/intel-optane-memory.html

Regards,

Irwan_Intel

[AlHill]

@Irwan_Intel   "Thank you for your posting in Intel Ethernet Communities."

But, this has nothing to do with the Ethernet Communities, as the OP posted in the Intel Optane Memory.

Plus, I have already asked for the SSU.

Please read the thread before posting.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[Hayat]

Hello Octavius,

Regarding your thread, we are following up to find out if you were able to complete the actions, we previously recommended.

Please reply here to confirm, so we can continue helping with a resolution. Looking forward to receiving your reply!

Thank You.

Regards,

Hayat

Intel® Customer Support

[Hayat]

Hello Octavius,

Since there are no replies, we will proceed to close the thread.

Please be informed, once the thread is closed it will no longer be monitored by Intel.

Kindly open a new thread if you have further questions.

Regards,

Hayat

Intel® Customer Support