Your System is not intel optane memory ready

[Black27Alpha]

 I am getting an Error notification that One of you disk is at risk.  What to do? Is it safe to ignore this error?

[IntelSupport]

Hello

[IntelSupport]

Hello Odin,

Greetings from Intel!

Thank you for sharing the pictures, from the pictures we were not able to get the disk details. Kindly share us the disk details to assist you further on your query.

Please feel free to respond to this email at your earliest convenience.  

Best regards,  

Amina  

Intel Server Support  

Intel.com/vroc 

[Black27Alpha]

These are the disk details. Hope you could help me.

[IntelSupport]

Hello Odin,

Greetings from Intel!

Thank you for sharing the pictures. From them, we see that it is a Samsung SSD. We kindly request that you contact Samsung for further assistance, as we are unable to provide additional support on this matter.

Best regards,  

Amina  

Intel Server Support  

Intel.com/vroc 

[n_scott_pearson]

This is a failure prediction from the SSD's S.M.A.R.T. subsystem being reported.

S.M.A.R.T. is a service offered by storage vendors that utilizes a vendor-/drive-specific set of criteria to predict whether a drive failure is possibly pending. When a failure prediction is consistently occurring, you should, as soon as possible (i.e., in the next few days, not next week or next month), backup your data and replace this drive. If this drive is your boot drive, you can clone its contents to the replacement drive.

Now, I said, 'consistently occurring'. There is the possibility of spurious (i.e., false-positive) notifications. I would do two things to ensure that the prediction is consistently occurring,

1. Shutdown and power off the system. Wait a minute and then power back up and start Windows. If the tool continues to report the prediction, then concern is appropriate.
2. As a secondary verification, I would check for to see if a different tool also reports the prediction. Most drive vendors offer a tool for performing this kind of check. For example, Seagate offers a tool called SeaTools. If your vendor doesn't provide a tool - or this tool will not work because Intel RST is running - you can always use a vendor-independent tool. A good alternative is PassMark's DiskCheckup tool, which is free for personal use. There are others; here's an article detailing some of them: 14 Best Free Hard Drive Testing Programs.

Hope this helps,

...S

[IntelSupport]

Hello Team, 

Thank you for contacting Intel. 

This is regarding the reported issue. As we have informed you earlier we will not be able to assist you further on this case, we will proceed to close the case. 

Regards, 

Amina 

Intel Server Support  

Intel.com/vroc