cant use bluetooth and download new updates of windows

[IGorl]

i tried do download new driver but then it said:

(watch screenshot) pls i got a new wireless mouse with my birthday money and i cant use it :(

[LeonWaksman]

I can't see any correlation between the image and the text. In the title and the text you are talking about not working Bluetooth connection and on the image I can see that you trying to enable Optane Memory.

So, what is really is your problem?

Leon

[Santiago_A_Intel]

Hi IGorl,

Greetings from Intel® SSD support group on your request for support with Intel® Optane™ Memory

Your request seems confusing, please let us know more details about your issue, so we can try to help you with.

Please confirm if you have an Intel® Optane™ Memory installed in your system

If there is anything else we can help you with, please let us know.

We will be looking forward to your reply.

Have a nice day,

Santiago A.

Intel® Customer Support Technician

A Contingent Worker at Intel

[Santiago_A_Intel]

Hi IGorl,

Greetings from Intel® SSD support group.

This is a friendly reminder your case remains open, awaiting for your reply.

We will be looking forward to your reply.

Have a nice day.

Santiago A.

Intel® Customer Support Technician

A Contingent Worker at Intel

[Santiago_A_Intel]

Hi IGorl,

Greetings from Intel® SSD support group

This is to let you know, this case is being closed.

Please feel free to get back to Intel® communities, whenever you might feel necessary.

Have a nice day,

Santiago A.

Intel® Customer Support Technician

A Contingent Worker at Intel