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Beginner
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no compatible disks for intel optane memory

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I can't enable intel optane memory because of this issue. i have already installed the intel optane memory and restarted my pc

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Honored Contributor III
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Re: no compatible disks for intel optane memory

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That's right. You need to buy and install Optane Memory Module if you want accelerate your HDD.

 

Leon

 

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New Contributor I
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Re: no compatible disks for intel optane memory

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Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

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Beginner
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Re: no compatible disks for intel optane memory

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here it is

 

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Honored Contributor III
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Re: no compatible disks for intel optane memory

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  1. I can't see Intel Optane memory in your SSU report.
  2. Please check if it is recognized in BIOS.
  3. Please check if you can see it in Disk Management. If you have Optane memory installed and recognized, you should see it in Disk Management, similar to the attached image (this is an example of 16GB Optane module, not enabled, yet).

 

Leon

 

diskManagementOptaneDisabled.jpeg

 

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Beginner
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Re: no compatible disks for intel optane memory

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2. does intel rst optane count?

3. i dont have that disk 1 ,only my C: driver and disk 0 partition 1 and 4.

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Honored Contributor III
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Re: no compatible disks for intel optane memory

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  1. Intel RST Optane is only software/driver that can be used to accelerate HDD drive with Intel Optane Memory module.
  2. If you want install Optane Memory, you should ask Acer if your laptop is compatible. I found some topic in Acer forum about this question. Any way if you will install Optane module and therefore you will need change the SATA mode from ACHI to Intel RST with Optane, do this only while Windows is set to SAFE mode boot. Otherwise, your Windows will be corrupted.

 

Leon

 

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Beginner
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Re: no compatible disks for intel optane memory

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it says in intel rapid storage technology that my system is intel optane memory ready but no modules were detected and asks me to install a compatible module

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Honored Contributor III
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Re: no compatible disks for intel optane memory

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Do you need any help more? I believe that I answered to your question.

 

Leon

 

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Beginner
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Re: no compatible disks for intel optane memory

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i just a little bit of clarification does install mean install a program or buy it and then install?

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Honored Contributor III
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Re: no compatible disks for intel optane memory

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That's right. You need to buy and install Optane Memory Module if you want accelerate your HDD.

 

Leon

 

View solution in original post

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