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1188 Discussions

no compatible disks for intel optane memory

jjoso1
Beginner
879 Views

I can't enable intel optane memory because of this issue. i have already installed the intel optane memory and restarted my pc

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1 Solution
LeonWaksman
Super User
746 Views

That's right. You need to buy and install Optane Memory Module if you want accelerate your HDD.

 

Leon

 

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10 Replies
AlHill
Super User
746 Views

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

jjoso1
Beginner
746 Views

here it is

 

LeonWaksman
Super User
746 Views
  1. I can't see Intel Optane memory in your SSU report.
  2. Please check if it is recognized in BIOS.
  3. Please check if you can see it in Disk Management. If you have Optane memory installed and recognized, you should see it in Disk Management, similar to the attached image (this is an example of 16GB Optane module, not enabled, yet).

 

Leon

 

diskManagementOptaneDisabled.jpeg

 

Kshama
Beginner
720 Views

 

have done all the process instructed by the technical support.

And on this screenshot process, you have to first create a drive and than install the optane memory software and than enable it.

Sorry Folks..

but

the most irritating part is after going so long way, therez a little problem which is the root cause - " Might be a possibility that it is a DRIVER ISSUE AND CAN BE RESOLVED WHEN RELEASED BY OFFICIAL INTEL UPGRADATION.

SO, I WOULD REQUEST INTEL TEAM TO PLEASE LOOK INTO THIS MATTER AND SERIOUSLY FIX THIS ISSUE,AND SYSTEM CRASHING AGAIN AND AGAIN MIGHT HAVE ADVERSE EFFECT ON OTHER HARDWARE COMPONENTALSO AS ITS QIUTE IRRITATING AND THAT BLUE SCREEN CRASH CODE.. FILE ATTACHED

PLEASE FIX THIS: WAITING INTEL TEAM

jjoso1
Beginner
746 Views

2. does intel rst optane count?

3. i dont have that disk 1 ,only my C: driver and disk 0 partition 1 and 4.

LeonWaksman
Super User
746 Views
  1. Intel RST Optane is only software/driver that can be used to accelerate HDD drive with Intel Optane Memory module.
  2. If you want install Optane Memory, you should ask Acer if your laptop is compatible. I found some topic in Acer forum about this question. Any way if you will install Optane module and therefore you will need change the SATA mode from ACHI to Intel RST with Optane, do this only while Windows is set to SAFE mode boot. Otherwise, your Windows will be corrupted.

 

Leon

 

jjoso1
Beginner
746 Views

it says in intel rapid storage technology that my system is intel optane memory ready but no modules were detected and asks me to install a compatible module

LeonWaksman
Super User
746 Views

Do you need any help more? I believe that I answered to your question.

 

Leon

 

jjoso1
Beginner
746 Views

i just a little bit of clarification does install mean install a program or buy it and then install?

LeonWaksman
Super User
747 Views

That's right. You need to buy and install Optane Memory Module if you want accelerate your HDD.

 

Leon

 

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