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why my pc don't see optane?

rcent3
Beginner
607 Views

Hi, i have Intel optane 16gb , i have a gigabyte z370-HD3P .

 

I more tried a reboot the pc, and change setting in bios , but my pc don't see optane.. why? is it broken?

 

sorry for my bad english

0 Kudos
7 Replies
n_scott_pearson
Super User Retired Employee
374 Views

Is the Optane module enabled? If it is enabled, it will not be seen as being a separate device; it will be seen as being part of the drive that it is accelerating.

...S

n_scott_pearson
Super User Retired Employee
374 Views

Also, if you are more comfortable this way, feel free to post in your native language. We can use translators to read your posts.

If you do this, however, remember that we cannot translate text that is in a picture or screen capture. You need to include the text itself in your post so that we can translate it.

...S

rcent3
Beginner
374 Views

ciao e grazie per le risposte.

Come si abilita il modulo optane? io ho utilizzato la guida che si trovava libretto di istruzioni della mia scheda madre, ma senza risultati . Ho provato a cambiare anche il software di intel , il primo software "intel rapid storage" optane non veniva rilevato, il secondo software "memoria intel optane" mi da un errore "nessun disco compatibile per la memoria intel optane". allego tutto con foto

rcent3
Beginner
374 Views

non mi fa aggiungere più di una foto per messaggio

LeonWaksman
Super User
374 Views

Hello @rcent3​ 

Pleas attach an image of Disk Management.

 

Leon

rcent3
Beginner
374 Views

fatto 😊

LeonWaksman
Super User
374 Views
  1. Your Optane memory is not recognized in BIOS.
  2. Try to install Optane memory in the second M.2 slot. Try to reset it again in the M.2 slot.
  3. You may also ask Gigabyte support for help.

 

Leon

 

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