Intel optane ssd not setecting

[Saidul342]

So, I have a Intel® Optane™ Memory H10 with Solid State Storage (Intel® Optane™ Memory 16GB + Intel® QLC 3D NAND SSD 256GB, M.2 80mm PCIe 3.0)

I tried using it in my Asus ROG GL552VW Laptop and also in my PC with Gigabyte B450M Motherboard

But this is SSD is not showing in either of them.
When i try connecting it with an encloser it shows and works fine. nut whenever i try to directly connect is to my pc or laptop it does not show up. Not even in BIOS, Windows or Disk Management,

Can anyone help me out please?

[LeonWaksman]

What is the CPU generation are you have installed? Are you aware that the Optane H10 is not compatible with 13th and 14th generation processors?

Leon

[Dineshbabu]

Hi Saidul342,

Thank you for posting on Intel Community.

Please note due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help.

You may also find the Discontinued Products website ( https://www.intel.com/content/www/us/en/support/discontinued-products.html ) helpful to address your request.

Thank you for understanding.

Regards,

Dinesh