Intel® Optane™ Solid State Drives
Support for Issues Related to Solid State Drives based on Intel® Optane™ technology, Intel® MAS and Firmware Update Tool
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
484 Discussions

P3608: Can't set MaximumLBA near NativeMaxLBA

Splotch
Beginner
968 Views

Hello, I"m attempting to set MaximumLBA on each of two drives in 4TB P3608 to it's native max LBA, but the tool fails. 

C:\Program Files\Intel\Intel(R) SSD Data Center Tool>isdct.exe show -all -intelssd 0 | findstr "MaximumLBA"
MaximumLBA : 3125623334

C:\Program Files\Intel\Intel(R) SSD Data Center Tool>isdct.exe show -all -intelssd 0 | findstr "NativeMaxLBA"
NativeMaxLBA : 3907029167

C:\Program Files\Intel\Intel(R) SSD Data Center Tool>isdct set -intelssd 0 MaximumLBA=3907029167
Error: The request is not supported.

Here is more information from the drive: 

Short version: 

C:\Program Files\Intel\Intel(R) SSD Data Center Tool>isdct.exe show  -intelssd 0

- Intel SSD DC P3608 Series CVF85276001A4P0DGN-1 -

Bootloader : 8B1B0130
DevicePath : \\\\.\\PHYSICALDRIVE2
DeviceStatus : Healthy
Firmware : 8DV10170
FirmwareUpdateAvailable : No known update for SSD. If an update is expected, please contact your SSD Vendor representative about firmware update for this drive.
Index : 0
ModelNumber : INTEL SSDPECME040T4Y
ProductFamily : Intel SSD DC P3608 Series
SerialNumber : CVF85276001A4P0DGN-1

 

Extended version: 

C:\Program Files\Intel\Intel(R) SSD Data Center Tool>isdct.exe show -all -intelssd 0

- Intel SSD DC P3608 Series CVF85276001A4P0DGN-1 -

AggregationThreshold : The request could not be performed because of an I/O device error.
AggregationTime : The request could not be performed because of an I/O device error.
ArbitrationBurst : The request could not be performed because of an I/O device error.
Bootloader : 8B1B0130
BusType : 17
Capacity : 1600.32 GB
CoalescingDisable : The request could not be performed because of an I/O device error.
ControllerCompatibleIDs : PCI\\VEN_8086&DEV_0953&REV_02PCI\\VEN_8086&DEV_0953PCI\\VEN_8086&CC_010802PCI\\VEN_8086&CC_0108PCI\\VEN_8086PCI\\CC_010802PCI\\CC_0108
ControllerDescription : @stornvme.inf,%pci\\cc_010802.devicedesc%;Standard NVM Express Controller
ControllerID : PCI\\VEN_8086&DEV_0953&SUBSYS_37098086&REV_02\\6&23DEB2B4&0&00080009
ControllerIDEMode : False
ControllerManufacturer : @stornvme.inf,%ms-nvme%;Standard NVM Express Controller
ControllerService : stornvme
CurrentPercent : 80.00
DevicePath : \\\\.\\PHYSICALDRIVE2
DeviceStatus : Healthy
DirectivesSupported : False
DisableThermalThrottle : The selected drive does not support this feature.
DownloadMicrocodePossible : True
DriverDescription : Standard NVM Express Controller
DriverMajorVersion : 10
DriverManufacturer : Standard NVM Express Controller
DriverMinorVersion : 0
DriverVersion : 10.0.19041.4355
DynamicMMIOEnabled : The selected drive does not support this feature.
EndToEndDataProtCapabilities : 17
EnduranceAnalyzer : 7109.51 years
ErrorString : Value not found
Firmware : 8DV10170
FirmwareActivationNoticesConfiguration : The request could not be performed because of an I/O device error.
FirmwareUpdateAvailable : No known update for SSD. If an update is expected, please contact your SSD Vendor representative about firmware update for this drive.
FormatNVMCryptoEraseSupported : True
FormatNVMSupported : True
HighPriorityWeightArbitration : The request could not be performed because of an I/O device error.
IOCompletionQueuesRequested : The request could not be performed because of an I/O device error.
IOSubmissionQueuesRequested : The request could not be performed because of an I/O device error.
Index : 0
Intel : True
IntelGen3SATA : False
IntelNVMe : True
InterruptVector : The request could not be performed because of an I/O device error.
IsCommandPathNVMeMSFT : True
IsDualPort : False
LBAFormat : 0
LatencyTrackingEnabled : False
LowPriorityWeightArbitration : The request could not be performed because of an I/O device error.
Lun : 0
MaximumLBA : 3125623334
MediumPriorityWeightArbitration : The request could not be performed because of an I/O device error.
MetadataSetting : 1
MetadataSize : 0
ModelNumber : INTEL SSDPECME040T4Y
NVMeControllerID : 0
NVMeMajorVersion : 1
NVMeMinorVersion : 0
NVMePowerState : The request could not be performed because of an I/O device error.
NVMeTertiaryVersion : 0
NamespaceAttributeNoticesConfiguration : The request could not be performed because of an I/O device error.
NamespaceId : 1
NamespaceManagementSupported : False
NativeMaxLBA : 3907029167
NumErrorLogPageEntries : 63
NumLBAFormats : 6
NumberOfNamespacesSupported : 1
OEM : Cray
OpalState : Unsupported
OptionalNVMCompareSupported : False
OptionalNVMDatasetMgmtSupported : True
OptionalNVMReservationsSupported : False
OptionalNVMSaveFieldSupported : False
OptionalNVMTimestampSupported : False
OptionalNVMVerifySupported : False
OptionalNVMWriteUncorrectableSupported : True
OptionalNVMWriteZeroesSupported : False
PCILinkGenSpeed : 3
PCILinkWidth : 4
PLITestTimeInterval : The selected drive does not support this feature.
PNPString : SCSI\\DISK&VEN_NVME&PROD_INTEL_SSDPECME04\\7&42D47EB&0&000000
PathID : 0
PhyConfig : The selected drive does not support this feature.
PhySpeed : The selected drive does not support this feature.
PhysicalSectorSize : The selected drive does not support this feature.
PhysicalSize : 1600319147520
PowerGovernorAveragePower : Feature is not supported.
PowerGovernorBurstPower : Feature is not supported.
PowerGovernorMode : 0 40W for 8 Lane Slot power
Product : Fultondale X8
ProductFamily : Intel SSD DC P3608 Series
ProductProtocol : NVME
ProtectionInformation : 0
ProtectionInformationLocation : 0
ReadErrorRecoveryTimer : Device does not support this command set.
SCSIPortNumber : 2
SMARTEnabled : True
SMARTHealthCriticalWarningsConfiguration : The request could not be performed because of an I/O device error.
SMBusAddress : The request could not be performed because of an I/O device error.
SMI : False
SectorDataSize : 512
SectorSize : 512
SelfTestSupported : False
SerialNumber : CVF85276001A4P0DGN-1
SupportCommandEffectsLog : True
TCGSupported : False
TargetID : 0
TelemetryLogNoticesConfiguration : The request could not be performed because of an I/O device error.
TelemetryLogSupported : False
TempThreshold : The request could not be performed because of an I/O device error.
TemperatureLoggingInterval : The selected drive does not support this feature.
TimeLimitedErrorRecovery : The request could not be performed because of an I/O device error.
TrimSupported : True
Vendor : NVMe
VolatileWriteCacheEnabled : The request could not be performed because of an I/O device error.
WriteAtomicityDisableNormal : The request could not be performed because of an I/O device error.
WriteCacheReorderingStateEnabled : The selected drive does not support this feature.
WriteCacheState : The selected drive does not support this feature.
WriteErrorRecoveryTimer : Device does not support this command set.

 

 

The intended workload does not benefit from such a heavy overprovisioning; it would be great if it was possible to reduce it, albeit in unsupported config.

0 Kudos
1 Solution
Splotch
Beginner
896 Views

Thank you very much.

 

For future readers:

 

Solidgm support was very responsive, but they unfortunately were not able to help because the device has reached end of support in June 2024. It's completely understandable. 

 

They pointed me to their suite of tools, in one of which (Synergy Toolkit) I found an option to overprovision the device further, but not reduce current overprovisioning. 

Splotch_0-1750128522368.png

 

So it does look like a design decision for this purpose-built device. 

View solution in original post

0 Kudos
3 Replies
pujeeth
Employee
930 Views

Hello Splotch,


Greetings!!


Thank you for brining the issue to our attention.


As you are attempting to set the MaximumLBA to the NativeMaxLBA on the Intel® SSD DC P3608 and it is failing, please note that this is an Intel NAND SSD now managed by Solidigm. We kindly request you to log a case with Solidigm for all technical and warranty-related support.


Solidigm support:

https://www.solidigm.com/support-page.html


Please feel free to reply to this email. We're here to assist you every step of the way.

 

Best regards,

Pujeeth

Intel Customer Support Technician


Splotch
Beginner
897 Views

Thank you very much.

 

For future readers:

 

Solidgm support was very responsive, but they unfortunately were not able to help because the device has reached end of support in June 2024. It's completely understandable. 

 

They pointed me to their suite of tools, in one of which (Synergy Toolkit) I found an option to overprovision the device further, but not reduce current overprovisioning. 

Splotch_0-1750128522368.png

 

So it does look like a design decision for this purpose-built device. 

0 Kudos
Ragulan_Intel
Employee
880 Views

Hello Splotch,


Greetings!!


Thank you for your input on this issue, we really appreciate your updates.


With this, we will move ahead to archive this thread.


Thank You & Best Regards,


Ragulan_Intel



0 Kudos
Reply