SSD Capacitors

[Philw22]

I have been asked a question relating to how long and SSD capacitor would hold charge after power is removed.  There are so many makes and models of SSD so realistically I'm looking for a worst case scenario for the maximum possible time.  If anyone can assist that would be greatly appreciated. 

[Edwin_A_Intel]

Hello Philw22,

Thank you for posting on the Intel Community Support Forum.

I received your ticket regarding how long an SSD capacitor would hold a charge after power is removed, and I will be assisting you with this.

I will be glad to investigate this to provide you with the most accurate information available. To do so, I will need to know the specific drive model you are interested in the details.

In case this inquiry is related to a NAND-based SSD, please consider the following:

Intel®’s NAND Solid State Drive business was acquired by SK Hynix in November 2020 and is now Solidigm™. Starting on October 1, 2022, all Technical and Warranty Support for NAND SSD products is provided directly by Solidigm™.
Please contact Solidigm Support directly at www.solidigm.com

I will follow up on December 7th in case additional time is required.

Regards,

Edwin A.

Intel Customer Support Technician.

[Philw22]

HI Edwin,

Thank you for your reply.  I have managed to get a list of the actual disks in question.  Any information you could provide will be greatly appreciated.

SSDPE2KX010T8	1000GB, SSD, NVMe, 2.5, Intel, Enterprise, P4510
SSDPE2KX040T7	3840GB, SSD, NVMe, 2.5, Intel, P4500
SSDPE2KX040T8	4000GB, SSD, NVMe, 2.5, Intel, Enterprise, P4510
SSDPE2KX080T8	8000GB, SSD, NVMe, 2.5, Intel, P4510
SSDPE2MX012T7	1200GB, NVMe, 2.5, Intel, Enterprise, P3520
SSDSC2BB120G6	120GB, SSD, 2.5, SATA, Intel, S3510, FW G2A1MD06
SSDSC2BB150G7	150GB, SSD, 2.5, SATA, Intel S3520, SSDSC2BB150G7, FW N2A1MD20
SSDSC2BB480G4	INTEL S3500 480GB SSD 2.5" 927202
SSDSC2BB480G7	480GB, SSD, 2.5, SATA, Intel S3520, FW N2A1MD20
SSDSC2BB800G4	SSD - Intel S3500 800GB
SSDSC2KB240G8	240GB, SSD, 2.5, SATA, Intel S4510
SSDSC2KB960G8	960GB, SSD, 2.5, SATA, Intel S4510, SSDSC2KB960G8, FW X2A1MD52
SSDSCKKB240G8	HDD, 240GB, SSD, 2.5, SATA M.2, Intel S4510, SSDSCKKB240G8, FW XC311102

[Edwin_A_Intel · Accepted solution]

Hello Phillw22,

Thank you for the details provided.

After reviewing the model of the drive this request is about, we confirmed these are NAND-based SSD.

We need to reinforce the fact that Intel®’s NAND Solid State Drive business was acquired by SK Hynix in November 2020 and is now Solidigm™. Starting on October 1, 2022, all Technical and Warranty Support for NAND SSD products is provided directly by Solidigm™.

Please contact Solidigm Support directly at www.solidigm.com

Please let us know if you have any further doubts or questions that we can assist you with.

Regards,

Edwin A.

Intel Customer Support Technician

[Edwin_A_Intel]

Hello Philw22,

Good day,

I wanted to follow up on this community thread to check if you had any questions regarding my previous message.

If I can help you in any way, please let me know, and I will follow up again on December 16th before closing the thread.

Regards,

Edwin A.

Intel Customer Support Technician.

[BrusC_Intel]

Hello, Philw22.

This post is to inform you about the closure of this community thread.

We previously recommended to contact Solidigm for any type of assistance related to those SSDs, and also shared their contact details, but there was no confirmation about further assistance being required after trying to follow up.

The thread will be closed right now, and it will no longer be monitored by Intel support, but if you require any type of assistance from Intel in the future, just open a new thread, or contact us using any of the available support methods:

- https://www.intel.com/content/www/us/en/support/contact-intel.html

Best regards,

Bruce C.

Intel Customer Support Technician