Intel® Quartus® Prime Software
Intel® Quartus® Prime Design Software, Design Entry, Synthesis, Simulation, Verification, Timing Analysis, System Design (Platform Designer, formerly Qsys)
16921 Discussions

Can't Open Questa, unable to checkout a license

chsiao
Beginner
1,458 Views

How could I fix this issue?

Already set the LM_LICENSE_FILE.

And the lmdiag output as screenshot.

Screenshot 2022-10-21 193655.png

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10 Replies
Farabi
Employee
1,450 Views

Hello, 


This case has been assigned to Application Engineer. 


We are observing Public Holiday in Malaysia on Monday, 24/Oct/2022. 

Support will resume on Tuesday, 25/Oct/2022. 


Best regards,

Farabi


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AR_A_Intel
Employee
1,402 Views

Hello

 

Welcome to INTEL forum. Can you give me a little background/elaborate on current issue, could you provide the error message screenshot or any difficulty that could help on understanding this issue?

To further understand the issue, could you get me the:

1) Debug/error.log file

2) Error message screen shot

3) Screenshot of Quartus II>>tools>>license setup

4) Machine OS information

5) Quartus version used

6) Output of “lmutil lmstat –a –c <port>@<address>” server and client

7) License.dat file

 

For privacy, reply/attach file in private message.


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chsiao
Beginner
1,389 Views

Sorry, how to send private message?

 

1) Debug/error.log file

where can I find it?

2) Error message screen shot

chsiao_4-1666671450030.png

 

3) Screenshot of Quartus II>>tools>>license setup

chsiao_0-1666671160639.png

4) Machine OS information

chsiao_3-1666671280355.png

 

5) Quartus version used

chsiao_1-1666671200662.png

 

6) Output of “lmutil lmstat –a –c <port>@<address>” server and client

It's a node locked license.

7) License.dat file

 

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AR_A_Intel
Employee
1,386 Views

We PM you a private message. Hope you received it. 


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chsiao
Beginner
1,360 Views

Already replied, please help to take a look.

 

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AR_A_Intel
Employee
1,359 Views

Thanks and done reply in PM


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chsiao
Beginner
1,353 Views

Which license should we purchase? And the "svverification" license is essential. 

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AR_A_Intel
Employee
1,336 Views

Hi

 

You could request the Questa Sim Starter Edition free license here https://licensing.intel.com/         

1) Go to Sign up for Evaluation or Free licenses

2) Select Questa*-Intel® FPGA Starter Edition SW-QUESTA

3) # of Seats is always 1

4) Check the T&C box

5) Click Get License button

The license will be sent to email that you register with

 

For more regarding Questa refer here

https://www.intel.com/content/www/us/en/software/programmable/quartus-prime/questa-edition.html


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AR_A_Intel
Employee
1,308 Views

I hope all is well. We have not heard from you and I hope that my last note clears up this matter. It is not recommended to keep a Case idle too long without activities. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you                


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chsiao
Beginner
1,298 Views

Starter edition doesn't include svverifcation license.

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