Can't Open Questa, unable to checkout a license

[chsiao]

How could I fix this issue?

Already set the LM_LICENSE_FILE.

And the lmdiag output as screenshot.

[Farabi]

Hello, 

This case has been assigned to Application Engineer. 

We are observing Public Holiday in Malaysia on Monday, 24/Oct/2022. 

Support will resume on Tuesday, 25/Oct/2022. 

Best regards,

Farabi

[AR_A_Intel]

Hello

Welcome to INTEL forum. Can you give me a little background/elaborate on current issue, could you provide the error message screenshot or any difficulty that could help on understanding this issue?

To further understand the issue, could you get me the:

1) Debug/error.log file

2) Error message screen shot

3) Screenshot of Quartus II>>tools>>license setup

4) Machine OS information

5) Quartus version used

6) Output of “lmutil lmstat –a –c <port>@<address>” server and client

7) License.dat file

For privacy, reply/attach file in private message.

[chsiao]

Sorry, how to send private message?

1) Debug/error.log file

where can I find it?

2) Error message screen shot

3) Screenshot of Quartus II>>tools>>license setup

4) Machine OS information

5) Quartus version used

6) Output of “lmutil lmstat –a –c <port>@<address>” server and client

It's a node locked license.

7) License.dat file

[AR_A_Intel]

We PM you a private message. Hope you received it. 

[chsiao]

Already replied, please help to take a look.

[AR_A_Intel]

Thanks and done reply in PM

[chsiao]

Which license should we purchase? And the "svverification" license is essential. 

[AR_A_Intel]

Hi

You could request the Questa Sim Starter Edition free license here https://licensing.intel.com/         

1) Go to Sign up for Evaluation or Free licenses

2) Select Questa*-Intel® FPGA Starter Edition SW-QUESTA

3) # of Seats is always 1

4) Check the T&C box

5) Click Get License button

The license will be sent to email that you register with

For more regarding Questa refer here

https://www.intel.com/content/www/us/en/software/programmable/quartus-prime/questa-edition.html

[AR_A_Intel]

I hope all is well. We have not heard from you and I hope that my last note clears up this matter. It is not recommended to keep a Case idle too long without activities. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you                

[chsiao]

Starter edition doesn't include svverifcation license.