I have a problem with my Quartus II

[Altera_Forum]

Hi my name is Genaro. 

I have a problem with my Quartus II, four months ago,  download my Quartus Version 13 and two days ago   I open the program but seconds later it closed again  someone can tell me to what is this about and i as correct. and as I correctI open the program but seconds later it closed again someone can tell me to be'm like I can fix.I open the program but seconds later it closed again someone can tell me to be'm like I can fix.

[Altera_Forum]

have you tried reinstalling? 

What OS are you using?

[Altera_Forum]

if you try reinstalling it four times and still the same, I returned two more times to download the page and do so. 

And me OS is windows 10 and try to 8.1 and it is the same

[Altera_Forum]

Try raising a ticket with altera mysupport.

[Altera_Forum]

Is Quartus 13 even supported in Windows 8.1 or 10?