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Install of Quartus failing on XP SP3

Altera_Forum
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I downloaded the web edition of Quartus II v11.0 and ran the installer. 

 

After unpacking into d:\altera_temp I requested the main install to go into d:\altera\11.0 

 

Most of the installation appears to run OK, but then I get a message 

"An unexpected error occured. Aborting" 

 

The full error log is: 

==================== 

An unexpected error occured. Aborting 

Traceback (most recent call last): 

 

File "d:/SJ/nightly/11.0/157/w32/work/installers/windows32\build\pyi.win32\altera_installer_cmd\outPYZ1.pyz/gui_download_and_install_page", line 725, in thread_wrapper 

 

File "d:/SJ/nightly/11.0/157/w32/work/installers/windows32\build\pyi.win32\altera_installer_cmd\outPYZ1.pyz/gui_download_and_install_page", line 895, in do_installation_thread 

 

File "d:/SJ/nightly/11.0/157/w32/work/installers/windows32\build\pyi.win32\altera_installer_cmd\outPYZ1.pyz/gui_download_and_install_page", line 1059, in get_win_exe_progress 

 

File "d:/SJ/nightly/11.0/157/w32/work/installers/windows32\build\pyi.win32\altera_installer_cmd\outPYZ1.pyz/utils", line 69, in tail 

 

IOError: [Errno 12] Not enough space: 'D:\\altera\\11.0\\quartus\\log'  

==================== 

 

I have plenty of free space on both C (2Gbyte) and D (46Gbyte) drives so the actual message would appear to be spurious. 

 

Any suggestions (apart from not trying to be an early adopter, and download 10.1 instead!) 

--  

Thomas Sandford
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Altera_Forum
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I've eventually managed to work around this problem as follows. 

 

  • Complete the failed installation as above. This leaves you with a non-functioning installation (indeed Quartus will try to start at the end of the process, and die horribly). 

     

  • Go to the main install directory (d:\altera\11.0 in my case) and manually unpack any .z7 files that are left there using 7-Zip file manager. (Delete the final element off the offered path, ie use d:\altera\11.0 as the path to which to extract the files) 

     

  • Fix the installation by going to the new Altera entry in the start menu and selecting Modify Altera Complete Design Suite (probably the only entry) 

     

  • select the items you wanted installed and re-run the install. 

     

  • this time it will complete correctly. 

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Altera_Forum
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i think the limited amount of space on your C drive is the problem. i'm not sure if the installer uses some temporary storage on C or if the installer is mistakenly looking at C instead of D but that's where i'd start

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Altera_Forum
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I fixed this problem with the recommendation of the INSTALL.TXT that I found in the temporary folder. 

"Due to a problem with some 64-bit Windows XP configurations, the 

installer may fail. For more information on this problem, see the 

Microsoft Knowledge Base, KB925336. 

 

To work around this problem, download and install the patch file for 

Windows Server 2003, x64 Edition (KB925336) which is also applicable 

to 64-bit Windows XP. The patch is available from the following link: 

support.microsoft.com/kb/925336 

 

 

I download the patch, install it, reboot the computer and restart the altera installation. 

It works!:) 

 

Nicolas Sacco
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Altera_Forum
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thanks for sharing the solution

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