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I have used the notification server since it was launched, and it works fine in the Lite version of Prime (18.1). However, with 19.1 and 19.2 Pro I login, but it immediately thinks I am logged out. Going to Tools\Options\Notifications shows me as logged out. No matter how many times I login, it still shows logged out. I clearly have the right username and password because it works in 18.1 and when I manually login.
Is there a way to fix this?
Thanks!
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Steps that fail on Quartus 19.1/19.2:
- Open Tools\Options
- Click Notifications
- Click Sign In
- Enter username and password
- Click Sign In (and it will seem like it works)
- Click OK to close Options Dialog
- Open Tools\Options
- Click Notifications
- Observe that you are not signed in
These exact same steps work in Quartus 18.1. I can't test 18.1 Pro at the moment because the notification server seems to be completely down and is giving a message of "Error communicating with the notification server. Try again later."
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Hi Dan,
Thanks for your update. It seems like the server is intermittent. I would recommend you to proceed without using it currently to avoid gating your progress.
Regarding your latest observation with FIFOs, glad to hear that you have managed to resolve the issue. Sorry for the inconvenience. Please feel free to open a new Forum case should you have any further inquiries related to it. We can have our software guy to further assist you.
Please let me know if there is any concern. Thank you.
Best regards,
Chee Pin
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Hi ,
Yes. I am currently installing Q19.2 in my local PC. Once I replicated the observation, I will file a case to Engineering for future fix. Sorry for all the inconvenience.
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Hi Dan,
Just to update you on my latest observation with Q19.2Pro. It seems like I am able to login into the notification server using Q19.2pro. After I close and re-open the notification window (no close Quartus), I can still see myself as logged in. I will email you a screen recording for your reference.
Thank you.
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Hi Dan,
Thanks for your response in email. I understand that you have follow similar steps as in the video but seems to log you out when you re-open the Option windows.
Regarding your inquiry on the option, sorry as I am not aware of where Quartus store the option information. Just would like to check with you if you have another PC to try if similar observation occurs? You may use another PC, install 19.2 and test. Just to isolate if it is PC or installation dependent.
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Hi,
Just would like to follow up with you if you have managed to try with other PC to see if there is any difference in observation. Thank you.
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Hi Dan,
Thanks for your update. Sorry for all the inconvenience.
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Hi Dan,
I would set this case to close-pending at this moment. Feel free to reopen or file a new case if you have any further question related to this request. Thank you.

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