Intel® Quartus® Prime Software
Intel® Quartus® Prime Design Software, Design Entry, Synthesis, Simulation, Verification, Timing Analysis, System Design (Platform Designer, formerly Qsys)
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Quartus Prime 24.1 Tool Crash

shivajim
Beginner
447 Views

Hello,

I am using quartus prime pro 24.1 and the tool crashees during the synthesis and analysis phase, please see the attached logs. Can anyone help find/solve this issue?

 

OS: RHEL 7.9

Memory:

shivajim_1-1718695157258.png

 

Tool: Quartus-pro-24.1.0.115-linux-complete.tar

shivajim_2-1718695412572.png

 

shivajim_3-1718696498692.png

 

Error:

shivajim_0-1718694821576.png

 

Thanks,

Shivaji M

 

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8 Replies
ShengN_Intel
Employee
402 Views

Hi,


Possible to provide the design file for duplicating?


Thanks,

Regards,

Sheng


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shivajim
Beginner
382 Views

Hi,

This project contains proprietary IP that cannot be shared. I did a quick check - if I exclude our IP the tool goes through synthesis and generates the netlist, but when I add our IP it crashes, it seems like some loop/some logic is causing the crash, and the same IP synthesizes with xilinx and our tools. Is this due to the license/memory? currently I am compiling with 30 days evaluation license and soon i will be switching to purchased license but not sure the issue is because of this. Also, is there an option in the tool to enable crash debug logs that I can generate during synthesis/elab? which i can share it with you for analysis.

 

shivajim_0-1718778670540.png

Thanks,

Shivaji M

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ShengN_Intel
Employee
373 Views

Hi,


Evaluation license probably cannot cover all features. Can you provide your ip may be encrypted one to me for testing on our machine?


Thanks,

Regards,

Sheng


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ShengN_Intel
Employee
305 Views

Hi,


May I know do you have any further update or concern on previous post?


Thanks,

Regards,

Sheng


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shivajim
Beginner
287 Views

Hi Sheng

Thanks for the comment. Do they have any other options in the tool that I can dump and share you quickly? your request looks will take some time, and meanwhile I'm trying to narrow down what is causing the crash.

 

I'm using an agilex7i AGIB027 device., Can you recommend any other stable Quartus tool version that I can give try, I’m using now 24.1?

 

Thanks,

Shivaji M

 

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ShengN_Intel
Employee
284 Views

Hi Shivaji M,


Do they have any other options in the tool that I can dump and share you quickly? your request looks will take some time, and meanwhile I'm trying to narrow down what is causing the crash.

Seems like your ip causes the crash. Engineering team will need your custom ip to identify the fix else it'll be very hard to identify. Probably need to wait for your encrypted ip or after narrowing down.


I'm using an agilex7i AGIB027 device., Can you recommend any other stable Quartus tool version that I can give try, I’m using now 24.1?

If test with older version like 22.1, does the error still exist?


Thanks,

Regards,

Sheng


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ShengN_Intel
Employee
150 Views

Hi,


May I know do you have any further update on the encrypted ip core?


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shivajim
Beginner
128 Views

Hi,

We made a workaround for this crash. For your info our IP have a modulo operator somewhere in deep of hierarchy, for some reason the tool cannot elaborate, it breaks with above pop-up, but when we compile it as a top-level module by making sure the same expression, tool elab + synthesizes and logic looks good. The same IP synthesizes normally with all other tools. Now we moved ahead with the workaround.

 

Thanks,

Shivaji M

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