Quartus prime problem report - active serial SST26VF032B

[LOPEZ_olivier]

Hello,

I have this message when in want to programming my board:

Problem Details
Error:
Internal Error: Sub-system: PGME, File: /quartus/pgm/pgme/pgme_engine.cpp, Line: 4555
count >= static_cast<DWORD>(device_chain->size())
Stack Trace:
    0x55ee1: PGME_PROGRAMMER::get_device_chain_with_dummy_jtag_bit + 0x161 (pgm_pgme)
    0x3fe8f: PGME_PROGRAMMER::engage + 0x288f (pgm_pgme)
    0x8b715: PGMWQ_PROGRAMMING_THREAD::run + 0x25 (pgm_pgmwq)
    0x2c760: QThread::start + 0x3e0 (Qt5Core)
    0x1257c: BaseThreadInitThunk + 0x1c (KERNEL32)
    0x5af27: RtlUserThreadStart + 0x27 (ntdll)

End-trace

Quartus Prime Version 22.1std.1 Build 917 02/14/2023 SC Lite Edition

Executable: quartus
Comment:
None

System Information
Platform: windows64
OS name: Windows 10
OS version: 10.0

Quartus Prime Information
Address bits: 64
Version: 22.1std.1
Build: 917
Edition: Lite Edition

I'm not sure if i made the good manipulation.

I tried to flash the memory connectited to my 10CL040YF.

The memory is the SST26VF032B.

But this memory are not in the list sor i'm not sur if i've choos the good ...

Some help please .

[Farabi]

Hello,

Please refer to supported flash devices here : https://www.intel.com/content/www/us/en/support/programmable/support-resources/design-guidance/configuration-support.html

The flash you are using is not supported.

regards,

Farabi

[FvM]

Hi,
the linked device support list is hardly an exclusive specification, just tells which devices are known to work.

It's not clear which configuration device settings are you using in Programming File Converter tool. Do you use the "new device" feature to define correct programming commands for SST26VF032B?

Regards
Frank

[LOPEZ_olivier]

Hi,

My request was made 3 months ago.

Since then I have succeeded in creating a new device to make a .jic which I load into my FPGA.

Regards,

[FvM]

Very good, that's what I expected. 

"flash isn't supported" should be rephrased "there's no predefined support, need to edit configuration"