Question: License expiration

[InnoluxJapan]

I would like to ask you about License expirtaion.

I contracted with the vendor for the following licenses.

The maintence contract expiration date is 2023/3/31.

However, the license expiration is 2023/2/3 as per attachment.

Could you please reset it to 2023/3/31 ?

Products:
Intel® FPGA IP IP-NIOS, Intel® Quartus® Prime Software SW-ONE-QUARTUS,
Intel® FPGA Software SW-MSAE-VERILOG, Intel® FPGA Software SW-MSAE-VHDL,
Intel® FPGA IP IP-SDRAM/DDR

Primary Machine:
KB1CS0014

Primary Machine ID:
00001A1A3420

[AR_A_Intel]

Hello

Welcome to Intel forum. For further checking kindly advise the following.

Name :

Email Address :

Company Name :

Company Address :

Quartus activation codes (LAC):

NICID(Mac Add) :

For privacy, you can also reply/attach file in private message.

[InnoluxJapan]

Dear Sir,

Thank you for your reply. Please see below. 

Could you please resend the license (expiration:2023/3/31) ?

Name :

Naoko Sakano

Email Address :

naoko.sakano@innolux.com

Company Name :

Innolux Japan Co.,Ltd.

Company Address :

5th Floor, Seishin-minami Center Building
1-1-1, Ibukidai-higashimachi, Nishi-ku, Kobe City, 651-2242, Japan

Quartus activation codes (LAC):

2C35ND01863

NICID(Mac Add) :

00001A1A3420

[AR_A_Intel]

Hi

Upon checking, Quartus activation codes (LAC): 2C35ND01863 is invalid. Kindly reconfirm.

Besides, can you provide the license file with screenshot of which feature is having wrong expiration date?

[InnoluxJapan]

Thank you for your reply.

Please see the parts "# License Expires 03-Feb-2023".

Is it possible to setup to 31-mar-2023 ?

[AR_A_Intel]

Checking done. Regrettably, license exp is auto generated by system and it cannot be changed. You can renew it yearly Self-Service Licensing Center.

https://www.intel.com/content/www/us/en/support/programmable/licensing/q-and-a.html

# 12. Q. I have an EXPIRED: ModelSim-Intel FPGA Edition software license.

A. The ModelSim-Intel FPGA Edition software license expires 12 months after the date of purchase. Every 12 months you must regenerate your license file on the Self-Service Licensing Center page to renew your license for the specific ModelSim-Intel FPGA Edition software version that you purchased. You can find more information in the ModelSim-Intel FPGA software reference page.

[InnoluxJapan]

Thank you for your reply. I understand.

[AR_A_Intel]

With your confirmation. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.