current license file does not contain a valid license for encrypted file

[Mingyuexin]

Hi, 

I bought floating license Intel Quartus Prime Standard 18.1 two years ago and it supported one-year maintenance. Our maintenance is expiry, but the we do not need maintenance. 

I remember we still could use the license even the maintenance was expiry one year later after we bought the license.  

But now there is issue when I compile my project, I got "current license file does not contain a valid license for encrypted file", encrypted file is for Triple-Speed Ethernet.  Though I can see the license, and I can see that the status of the license is permanent (see the attachment), 

We tried also to upgrade our license server to v11.18.2, but it did not help. 

Anyone know the reason?

By the way, my pc has windows 10.

Any response/reply is appreciated. 

With best wishes

Mingyuexin

[AR_A_Intel]

Hello

Welcome to INTEL forum. Please provide you details for furthers checking.

Name :

Email Address :

Company Name :

Company Address :

NICID(Mac Add) :

Also provide the

·      license.dat file

·      assembler report .asm.rpt file

For privacy, reply/attach file in private message.

[Mingyuexin]

Hi, 

Thank you for the response. 

But how to apply private message? Is this a private message?

With best wishes

Lijiao

[AR_A_Intel]

We PM you a private message. Hope you received it. 

[Mingyuexin]

I see the private message, but I could not apply there successfully. 

I got "Authentification Ticket Mismatched, failed authentication. " 

[AR_A_Intel]

We PM you a reply in private message. Hope you received it

[AR_A_Intel]

We have not heard from you and I hope that my last note in privet message clears up this matter. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.