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314 Discussions

DS5:Cannot checkout an uncounted license within a Windows Terminal Services guest session.

MFeng5
Partner
1,695 Views

when i use the evaluation license, it tells me there is something wrong.

ds5 license error.png

0 Kudos
4 Replies
AR_A_Intel
Employee
1,425 Views

Hello

 

Welcome to INTEL forum. To narrow down this issue, can you please provide me the latest of the following?

1) .log file

2) Machine OS information

3) license.dat file

 

You can also reply/attach your file in private message.

MFeng5
Partner
1,425 Views

systeminfo.png

MFeng5
Partner
1,425 Views

​uploaded.

AR_A_Intel
Employee
1,425 Views

Thanks for your update. May I know, are you accessing a machine over a remote desktop session? Referring to error message ( License Issue: Cannot checkout an uncounted license within a Windows Terminal Services guest session ) looks like you using remote session.

From my understanding, your license is a fixed type license. Fix type license can’t support this feature. If you are accessing a machine over a remote desktop session, you need a Floating style license.

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