Error: No cache data for this platform.

[a3p]

when using dcap reference implementation the pccs service errors with 

2022-07-05 15:23:38.130 [info]: Client Request-ID : 0e0ca942b98049b097....
2022-07-05 15:23:38.939 [info]: Request-ID is : 4f211ee2b16a494a8119a958c0a048eb
2022-07-05 15:23:38.941 [error]: Error: No cache data for this platform.
at Proxy.getPckCertFromPCS (/opt/intel/pccs/services/logic/commonCacheLogic.js:86:11)
at processTicksAndRejections (internal/process/task_queues.js:95:5)
at async LazyCachingMode.getPckCertFromPCS (/opt/intel/pccs/services/caching_modes/cachingMode.js:126:12)
at async Proxy.getPckCert (/opt/intel/pccs/services/pckcertService.js:115:16)
at async getPckCert (/opt/intel/pccs/controllers/pckcertController.js:77:25)

according to this page

https://www.intel.com/content/www/us/en/support/articles/000059239/software/intel-security-products.html

this indicates an outdated BIOS, but that's not the case.

the board is supermicro X12SPL-F and the cpu is a Xeon Silver 4310

[Sahira_Intel · Accepted solution]

Hi,

Make sure you are using BIOS rev. 1.1a or newer.

You will also need to make sure that Intel SGX is correctly enabled on your motherboard. Here are the instructions for doing so with your board: https://www.supermicro.com/manuals/other/X12DP_X12SP_Intel_SGX_Support.pdf

If you have done this already, please let me know.

Sincerely,

Sahira