I submitted a request for Intel's IAS Service Provider ID (with a test cert) more than a week ago, but I haven't received an update. I received an initial automated email (with a case number). I tried reaching out by replying to that email, but not getting any response.
I am not sure whether this is the right forum for such questions. Could someone provide some pointers on how to go about it?
This process does take a long time to be completed. I have opened a request on October 3rd and only received a reply today. I believe you have to be more patient.