Instance required a dkms kernel update, can't connect after update

[twg-developer-1]

After the upgrade to *-122 (attempting to setup SR-IOV), the box hasn't returned to service and there seems no console access to review or fix a boot issue after kernel update.  I'll need help fixing my instance.

[Connection]
ssh -Y -X -J guest@146.152.226.75 devcloud@192.168.6.2

[Last Commands Before Reboot]

sudo docker build $(env | grep -E '(_proxy=|_PROXY)' | sed 's/^/--build-arg /') --file docker/ubuntu22.04/dkms/Dockerfil
e --tag dkms .

#
sudo apt-get install linux-headers-$(uname -r) linux-image-unsigned-$(uname -r)
sudo apt-get install linux-headers-5.15.0-122 linux-image-unsigned-5.15.0-122

[Log: Partial]

...
Generating grub configuration file ...
Found linux image: /boot/vmlinuz-5.15.0-122-generic
Found initrd image: /boot/initrd.img-5.15.0-122-generic
Found linux image: /boot/vmlinuz-5.15.0-119-generic
Found initrd image: /boot/initrd.img-5.15.0-119-generic
Memtest86+ needs a 16-bit boot, that is not available on EFI, exiting
Warning: os-prober will not be executed to detect other bootable partitions.
Systems on them will not be added to the GRUB boot configuration.
Check GRUB_DISABLE_OS_PROBER documentation entry.
Adding boot menu entry for UEFI Firmware Settings ...
done

[Aznie_Intel]

Hi twg-developer-1,

Thank you for reaching out to us.

We apologize for the inconvenience that you are experiencing. To ensure we can assist you effectively, please provide the following details. If not applicable, please use 'N/A'. We appreciate your cooperation, and we look forward to resolving this matter promptly.

1. Severity level of the issue: Low/Medium/High/Critical

2. Reservation details:-

- Instance type: 

- Instance ID/Resource ID:

- Start time/Created at:

- Instance IP address:

- Region: us-region-1/us-region-2

3. Cloud account ID: 

4. Is there any important data stored on the instance? Yes/No

5. Can the IDC support team access the instance and perform the required operations to validate or fix an issue if needed? Yes/No

6. Screenshots of the error encountered when connecting on JupyterLab and SSH.

7. Contact details: I have sent you a private message requesting this information. Kindly check your Messages under your profile icon in the top right corner.

Regards,

Aznie

[Aznie_Intel]

Hi twg-developer-1,

Thank you for your question. If you need any additional information from Intel, please submit a new question as this thread is no longer being monitored.

Regards,

Aznie