Preview requests disappear

[otsybulsky]

Hi! 
I sent several requests for previews of different machines, but they quietly disappeared without any notice. Now I'm trying again. I read the history, and this is a constant question for many people. Where do I go to get a free preview? Thanks.

[Luwe_Intel]

Hi otsybulsky,

Thank you for reaching out to us.

Kindly provide us with the following information for further investigation:

Preview Instances you would like to reserve:

Cloud Account ID:

Region (us-region-1/us-region-2/us-region-3):

Account Tier:

Regards,

Luwe

[otsybulsky]

Preview Instances you would like to reserve: Intel® Max Series GPU (PVC) on 4th Gen Intel® Xeon® processors – 1550 series (8 cards)

Cloud Account ID: 561761847635

Region (us-region-1/us-region-2/us-region-3): us-region-1 or any

Account Tier: Standard

[Luwe_Intel]

Hi otsybulsky,

May I know if you are requesting the preview instance using your personal email address? For your information, the preview instance is not available for users with personal email addresses. You need to use a company email to request the preview instance.

By using the account registered with company email address, you may request the preview instance from the Preview Catalog by selecting the instance that best fits your requirements. Fill out the required information and submit the request. Also, if you are unable to launch the preview instance in us-region-1, kindly try to reserve in us-region-2 or us-region-3.

Hope this information helps. Do let us know if you have further inquiries.

Regards,

Luwe

[otsybulsky]

Yes, I use a personal address. I will try a corporate one and write about the results. Thank you for your help!

[Luwe_Intel]

Hi otsybulsky,

This thread will no longer be monitored since this issue has been resolved. If you need any additional information from Intel, please submit a new question. 

Regards,

Luwe