Intel Unison Question

[soralim]

When transferring photos from PC to phone, dragging does not work
When selecting photos from a folder, upload is possible
Need to check why dragging does not work
Attached video

[DeancR_Intel]

Hi soralim,

Thank you for posting in Intel Communities!

Apologies for the delay on my response.

We appreciate you taking the time to share your experience with us. We understand your frustration with the drag & drop functionality in our store, and we're here to help clarify the situation. Our system is designed to support drag & drop functionality for single file.

Please share more details about the issue so we can assist you effectively.

• Was your Intel Unison App working before?

• Have you made any recent changes?

• Have you done any troubleshooting steps?

• What is the version of your Intel Unison App on your phone and PC?

Here's the link for more reference with Intel Unison:

Intel® Unison™ app User Guide

Best regards,

Dean R.

Intel Customer Support Technician

[soralim]

• Was your Intel Unison App working before?
>> Yes, uploading via click is possible and still works fine.

• Have you made any recent changes?
>> No, it's a program I just started using.

• Have you done any troubleshooting steps?
>> No, drag and drop still doesn't work. Tried with a single file and it doesn't work.

• What is the version of your Intel Unison App on your phone and PC?
================
>> iPhone 14 Pro / iOS Version 17.6.1
================
Edition Windows 11 Pro
Version 23H2
Installation Date ‎24-‎05-‎03‎(‎Fri‎)
OS Build 22631.4169
Experience Windows Feature Experience Pack 1000.22700.1034.0