Intel unison doesn't have the extended display icon

[spann]

I'm using a Lenovo slim pro 9i and an iPad mini 6th gen, but in Intel Unison, there's no extended display button on the left side bar. The laptop I'm using has a Core i9-13905H, and it does have the Intel Evo sticker on it. (It's this one, https://www.lenovo.com/us/en/p/laptops/lenovo/lenovo_slim_series/lenovo-slim-pro-9i-gen-8-(16-inch-intel)/len101l0038, and it shows Intel Evo in the photos too.)

I downloaded the drivers from https://www.intel.com/content/www/us/en/download/785253/intel-unison-enhanced-capabilities-package.html too, but it did not change anything.

How do I use my iPad with extended display? Thanks in advance.

[DeancR_Intel]

Hi spann,

Apologies for the delay in my response

To help me further identify the problem and offer you a solution, kindly provide the following details:

• Please generate an SSU report to help me further analyze important details on your system, such as the OS build number, graphics driver version, errors logged in the system, etc. To generate the SSU report, please refer to the article How to Get the Intel® System Support Utility Logs on Windows. Please send us the generated SSU.txt file.

• Please share with us a video showing the issue that you have.

Thank you for your cooperation

Best regards,

Dean R.

Intel Customer Support Technician