PC can't use intel Unison App

[RalaP]

When I press the start button, nothing happens.

When I reopened the program, the following image appeared.

Then, after pressing 'Allow', it just shows a white screen.

[RamyerM_Intel]

Hello RalaP,

请注意，我们只能用英语为您提供支持。我们使用网络翻译工具来翻译此回复，因此可能存在一些不准确的翻译。

Thank you for posting in the communities. To better understand the error messages that you experienced, we would appreciate it if you can translate them to English for us. Additionally, was the app working fine before? Please also tell us more details about your PC by sharing your SSU logs. I will be waiting for your reply. 

Ramyer M.

Intel Customer Support Technician 

[VonM_Intel]

Hello RalaP,

I hope you are doing fine.

Were you able to check the previous post?

Kindly let us know if you still need assistance.

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello RalaP,

I trust you're doing well.

I have not heard back from you, we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician