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Hello LVerm2,
Thank you for contacting Intel Customer Support.
Please allow us to check on your request and we will get back to you as soon as possible.
Best regards,
Sergio S.
Intel Customer Support Technician
For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios
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I would also like to request access to this design guide. We have an NDA in place with Intel as well.
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Hello @LVerm2 and @Jordan_Mayo
Have you already tried accessing the Resource & Design Center for this content?
Here's where you can access the RDC for secure documents:
https://www.intel.com/content/www/us/en/forms/design/registration-privileged.html
If you are having access issues, you can create a ticket at:
https://www.intel.com/content/www/us/en/design/support-and-training/get-support.html
Thanks,
Mary T.
Support Community Manager
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Hi Jordan
did you got the 610826 PDG , i also have the same issue to get this file, thank you.
paul
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Hello LVerm2,
We are following your question, and we were wondering if you were able to access the files that you were requesting.
Best regards,
Sergio S.
Intel Customer Support Technician
For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios
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Hello LVerm2,
We are following up on your question with the Access to Eagle Stream Platform Design Guide -- 610826, we know that this is important for you to get it resolved and it is also equally important for us to get you the right solution.
Since we have not seen an update for several days, the case will automatically close after 2 business days. You can still re-open the case by replying to this thread.
Thank you for choosing Intel.
Best regards,
Sergio S.
Intel Customer Support Technician
For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios
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Hello LVerm2,
In case you need more assistance please contact us back.
Best regards,
Sergio S.
Intel Customer Support Technician
For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios
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I am a memory engineer from HPE. I would like to access this document to know what speed can be supported for Sapphire Rapids Processor.
