Beep error

[DylanGirling]

Hi, never had this issue before but my PC randomly shut down and now won’t start back up, when I start up I get 2 beeps then another 2 beeps
Can’t enter BIOS as I don’t know the password

Thought it would’ve been the RAM so I bought 2 new ones and yet still having the same issue.

Any ideas please for a newbie

[AlHill]

The beeps will be specific to the motherboard you are using.  Look in the motherboard documentation for bios beep codes.

If this is an Intel board, provide the model number.

Doc (not an Intel employee or contractor)
[IDSA needs to be abandoned, uninstalled and forgotten]

[DylanGirling]

Hi,

btww210001lm Is what it says on the intel board, the only number I can see, if that’s any help

Thank you

[AlHill]

Sorry, I cannot find that board.  Are you certain about the model number?  Are you certain that is an Intel board, and not a borad for some other OEM?

Provide a good, clear photo of the board.

Doc (not an Intel employee or contractor)
[IDSA needs to be abandoned, uninstalled and forgotten]

[DylanGirling]

Hi, thanks for your reply.

I’m not sure how to add pictures to here so I’ve put it onto a link, hope this works

Thanks!
https://postimg.cc/gallery/DG359g2

[AlHill]

Well, you do not have a server board.  You have a desktop board.  Which one, I cannot say as I cannot read the label.

However, on a desktop board, two beeps indicates a video failure.

.

Try reseating the video card, or replacing it.  If you have onboard video, try that with the video card removed.

Doc (not an Intel employee or contractor)
[IDSA needs to be abandoned, uninstalled and forgotten]

[Azhari_Intel]

Dear DylanGirling,

Thank you for reaching out in Intel Community!

We would like to inform you that the Intel® Desktop Board DH61WW, along with its associated spare parts and accessories, has been discontinued. As a result, interactive technical support is no longer available for this product.

Please note that support for this product has been transitioned to self-service resources, which the available self-service support options include:

# Technical support content available online (https://www.intel.com/content/www/us/en/download-center/home.html)

# Discontinued products could be under warranty. Submit warranty service through the Warranty Center (supporttickets.intel.com).

# Support and services for the Intel® Partner Alliance partners through the Intel® Partner Alliance support site (https://www.intel.com/content/www/us/en/secure/partner-alliance/overview.html)

Please refer to the discontinued products link below for further details.

• Discontinued Products Website

Access archived documentation, drivers, and other resources here:

https://www.intel.com/content/www/us/en/support/discontinued-products.html

If you need further assistance, other community members may be able to help you through the Intel Community Forums.

Since this is a discontinued product, we wanted to let you know that we will be closing this support ticket. We appreciate your understanding and thank you for being a valued member of the Intel community.

Regards,

Azhari_Intel