Instalator Windows 10

[Ponton]

Witam.Mam problem z zainstalowaniem systemu Windows 10 na moim komputerze.

Posiadam Intel Xeon E5 i podczas instalacji systemu,komputer nie wykrywa Dysku ssd m.2 na którym chce zainstalować swój System.Proszę o Pomoc!

[LeonWaksman]

Witam @Ponton 

Pomoc w tym forum jest podawana w języku angielskim.

1. Please verify that the SSD is recognized in BIOS.

2. If this SSD is and NVMe SSD, the Boot type should be set to UEFI (rather than Legacy Boot)

3. Prepare your Installation Media using Microsoft Media Creation Tool (Narzędzie do tworzenia nośników instalacyjnych).

Leon

[Ponton]

In the Bios under the “Boot” tab I don't see my drive there, only a pen-drive with the operating system.Even selecting the boot function of the computer by selecting the drive,I don't see my m.2 drive there either

[VARADHARAJAN]

@Ponton 

Download the SSD NVME driver from the SSD manufacturer's website and put it in to USB drive, while installing , browse to usb drive, select inf file folder , click ok 

Enable standard nvme controller in bios

Disable raid mode in bios

[Ponton]

I am sending pictures of what it looks like from the NVMe Cnofiguration tab.

[VARADHARAJAN]

@Ponton 

send intel rc setup configuration page,  also record full video of bios all options with mobile and upload video to online storage , share the link here , 

[Ponton]

I did some searching in the bios and found something like this.I think it is useful

[Ponton]

I am sending a link to the video. 

https://youtube.com/shorts/tYxhCXV_v7g

[VARADHARAJAN]

@Ponton 

i seen video,  nvme device not there,

Enable  acpi, disable csm mode, enable uefi mode,  your bios support pcle gen 2 ssd only.

Try to clean ssd gold plate, reinsert it in the slot properly.   Try to check with another nvme ssd. 

Also adjust the date and time correctly in bios

[Ponton]

I used another ssd drive and it detected the drive,it means something with m2 was wrong after installing the system I will have more room to maneuver.Thanks in advance for all the hints.If I have a problem,I will get back to you!

[NormanS_Intel]

Hello Ponton,

Thank you for posting in the community!

To ensure you receive the most specialized assistance, we have a dedicated forum that addresses these specific concerns. Therefore, I will be moving this discussion to our Server Forum. This will allow our knowledgeable community and experts to provide you with timely and accurate solutions.

Best regards,

Norman S.

Intel Customer Support Engineer

[Simon-Intel]

Hi Ponton,

Good day, and thank you for contacting Intel Support.

Based on your confirmation that a known good SSD is detected on the system, it appears the issue may be related to the drive itself.

Please let us know if you require any further assistance from our side, or if I may proceed to close the case associated with this forum.

If you need additional support, kindly provide the following details to help us assist you further:

1. System/Board Details:
2. Was the Xeon processor purchased separately or with the system?
3. Complete details of both the working and faulty drives:

Looking forward to your response.

Best regards,

Simon

Intel Customer Support Technician

intel.com/vroc

[Simon-Intel]

Hello Ponton,

Thank you for contacting Intel.

This is the first follow-up regarding the issue you reported to us.

We wanted to inquire whether you had the opportunity to review our previous message.

Feel free to reply to this message, and we'll be more than happy to assist you further.

Regards,

Simon

Intel Customer Support Technician

intel.com/vroc

[Simon-Intel]

Hello Ponton,

Greetings for the day!

We would like to inform you that we are closing this request as no response has been received from our previous follow-ups. 

Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

Regards,

Simon

Intel Customer Support Technician