Intel® Xeon® Processor and Server Products
Intel® Xeon® Processors, Data Center Products including boards, integrated systems, and RAID Storage
5307 토론

Intel Processor Identification reports Engineering Sample for Xeon Gold 5th gen

FrostyHand
초보자
15,914 조회수

Hello, is it possible that the microcode for Intel Xeon 5th gen is not yet integrated with the latest intel processor identification utility or intel diagnostic tool?

It is reporting engineering sample on processor identification and failed in brandstring test on diagnostic. however, popular third party apps shows good information.

0 포인트
25 응답
Vik3
직원
1,712 조회수

Hello Matthew888,


Greetings!!

Thanks for the update. looking forward for your response.


Best regards,  

Vikas  

Intel Customer Support Technician


0 포인트
TohGuan
초급자
1,685 조회수

Hello, I would also like to share the same issue i am getting on the 5th Gen Xeon 6530 IPIU result "Appears to be Engineering sample".  please refer to the screen shot. IPIU v7.1.8 photo1.jpgIPIU v7.1.8 photo2.jpg

0 포인트
Dineshbabu
직원
1,672 조회수

Hi TohGuan,


Greetings!!


Thank you for your response. I would like to inform you that the Intel® Processor Diagnostic Tool is only compatible with up to 3rd Gen Xeon processors. Newer generations may not work as expected. As you can see, the 5th gen is not listed as a compatible CPU (at the bottom of the page).


For Datacenter CPUs, we recommend using the Intel® Data Center Diagnostic Tool for Intel® Xeon® Processors for Windows* to perform integrity checks.


Best Regards,

Dinesh

Intel Customer Support Technician


0 포인트
Dineshbabu
직원
1,633 조회수

Hello FrostyHand,

 

Greetings for the day!

 

We are following up to find out if you were able to find the information we provided. Please reply to confirm, so we can continue helping on a resolution. Looking forward to receiving your reply.

  

Regards,

Dinesh

Intel Customer Support Technician


0 포인트
Dineshbabu
직원
1,595 조회수

Hello FrostyHand,

 

Greetings for the day!

 

We would like to inform you that we are closing this request due to no response being received for our previous follow-ups. Please don’t hesitate to reach out with any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

 

Best regards, 

Dinesh

Intel Customer Support Technician


0 포인트
응답