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Hello, is it possible that the microcode for Intel Xeon 5th gen is not yet integrated with the latest intel processor identification utility or intel diagnostic tool?
It is reporting engineering sample on processor identification and failed in brandstring test on diagnostic. however, popular third party apps shows good information.
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Hi TohGuan,
Greetings!!
Thank you for your response. I would like to inform you that the Intel® Processor Diagnostic Tool is only compatible with up to 3rd Gen Xeon processors. Newer generations may not work as expected. As you can see, the 5th gen is not listed as a compatible CPU (at the bottom of the page).
For Datacenter CPUs, we recommend using the Intel® Data Center Diagnostic Tool for Intel® Xeon® Processors for Windows* to perform integrity checks.
Best Regards,
Dinesh
Intel Customer Support Technician
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Hello FrostyHand,
Greetings for the day!
We are following up to find out if you were able to find the information we provided. Please reply to confirm, so we can continue helping on a resolution. Looking forward to receiving your reply.
Regards,
Dinesh
Intel Customer Support Technician
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Hello FrostyHand,
Greetings for the day!
We would like to inform you that we are closing this request due to no response being received for our previous follow-ups. Please don’t hesitate to reach out with any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.
Best regards,
Dinesh
Intel Customer Support Technician