Intel Shared LUN activation

[Andrew_W]

Hi everyone!

I'm a novice in the community.

I have a blade server chassis (serial# BZMD13200685), and I need to activate the Shared LUN functionaly.

Activating Advanced Management Pack and Storage Management Pack is preferable as well.

Our distributor replies that the device is end of life, end of support, end of everything and he can't help us.

What should I do?

Can you help me, please?

[Subhashish]

Hello Andrew_W,

Thank you for your post.

We were unable to pull any data from the given SN#. Hence we are unable to confirm the exact product model. As informed by your distributor, if the model really is Discontinued - End of Life (EOL) as well as End of Interactive Support (EOIS), then we regret that we will not be able to provide any support.

If you still wish for us to check and confirm same, Please help share images of all labels and markings in the server/node(Blade) so that we can Identify the model in order to confirm if we can proceed with support or not.

Thank you for your understanding.

Regards,

Subhashish_Intel

[Andrew_W]

Hello Subhashish,

Thank you for quick reply.

I attached some screenshots, guess it'll help.

Yes, this one is pretty old hardware. Yet, very useful for some sandbox solutions.

[IntelSupport]

Hello Andrew_W,

Greetings!

Thank you for trusting Intel with your business. As with all good things, your product has reached the end of its interactive technical support life. However, you can find Intel® Compute Module MFS5520VI recommendations at Intel Community forums and additional information at the Discontinued Products website. It is our pleasure to continue to serve you with the next generation of Intel innovation at Intel.com.

Product Discontinuance:

https://www.intel.com/content/www/us/en/content-details/811245/intel-r-compute-module-mfs5520vi-intel-r-compute-module-mfs5520vib-pcn-109821-00-product-discontinuance-product-discontinuance-announcement.html?DocID=811245

Regards,

Pavithra

Intel Customer Support Technician

[Andrew_W]

Well, that leaves me stuck at the problem.

Yet, thanks for the effort!